IFSM 201 WEEK 4 (IFSM 201 WEEK 4)

University Of Maryland - Baltimore

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IFSM 201 WEEK 4 QUIZ_IFSM 201 Quiz Week 4: University Of Maryland
  • IFSM 201 WEEK 4 QUIZ_IFSM 201 Quiz Week 4: University Of Maryland

  • Exam (elaborations) • 6 pages • 2021
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  • Quiz Question 1 (0.25 points)   Which of the following would NOT be considered a primary application supported by CRM. Question 1 options: Acquisition of new customers. Retention of current customers. Management of customers' accounts. Management  of  customer-to-customer relationships. Question 2 (0.25 points)   In this diagram of traditional CRM, what seems to be missing? Alternate text: Green circle in middle with no label; 3 other circles pointing to the center labele...
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