BUSINESS 2136
Surry Community College
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Lecture 1: Introduction to Marketing Communication
- Exam (elaborations) • 62 pages • 2022
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- $10.49
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What is marketing communication? 
Marketing communication means by which a supplier of goods, services, values and/or ideas represents 
itself to its target audience with the goal of stimulating dialogue leading to better commercial or other 
relationships: (Egan, 2015) 
- The goal of MC is to affect the behaviour of the target audience 
- The goal of a communication plan is to communicate 
Product 
Product development 
Brand Management 
Features Benefits 
Packaging 
After sales 
Place 
Channel ...
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