COMM 201

Summary of Chapter 17: The Persuasive Speech, covering topics such as: types of persuasive speech, know your audience, topic research, speech organization, support material, what is persuasive speaking, organizing and supporting persuasive speeches, appealing to your audience needs and emotions, and guidelines for persuasive speech.

Summary of Chapter 14: Organizing and Outlining and Chapter 16: Informative Speaking, covering topics such as: developing your speech thesis, identifying and supporting your main points, organizing your speech, introducing and concluding your speech, putting it all out on speech outlines, what is informative speaking, types of informative speaking, and guidelines for informative speaking.

Summary of Chapter 11: Small Groups and Chapter 13: Public Speaking, covering topics such as: development of small groups, balancing group roles, building cohesiveness, establishing positive norms, sharing responsibility, managing physical space, communication triage, improving communication in virtual small groups, preparing your speech, identifying your general purpose, considering speech topics, understanding your audience, identifying your information needs, documenting your research finding...

Summary of Chapter 10: Managing Conflict and Chapter 12: Leadership, covering topics such as: defining conflict, selecting an approach to conflict, conflict endings barriers to constructive conflict, perspectives on leadership, leading with communication, leading problem solving, decision making, and meetings.

Summary of Chapter 6: Nonverbal Communication, covering topics such as: characteristics of nonverbal communication, types of nonverbal communication, vocalics, hepatics, additional types of nonverbal communication, and functions and improvement.

Summary of Chapters 4-5: Mediated and Verbal Communication, covering topics such as: what is mediated communication, challenges of mediated communication, self-preservation and using mediated communication competently, the naturals of verbal communication, verbal communication skills and challenges.

Summary of Chapter 2: Perception, covering topics such as: understanding perception, managing our identity, the nature of self, and selective information presenting.

Summary of Chapters 1 and 3, covering topics such as: what is communication, models of communication, communication competence, what is culture, cultural influences on communication, and creating intercultural competence.

Summary of Chapter 8: Relationships, covering topics such as: types of relationships, stages of relationships, supportive communication, and Gottman's seven principles of making marriage work.

Summary of Chapters 7: Listening and Chapter 15: Speech, covering topics such as: the listening process, listening styles, barriers to active listening, improve your active listening skills, speech delivery modes, managing your speech delivering, managing speech activity, choosing and using presentation aids, evaluating speeches and managing feedback, and importance of your voice and body.