C 215 (C215)
Western Governors University
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(C215-WGU) WGU C215 Study Guide – FINAL Latest Updated 2024 Already Passed
- Exam (elaborations) • 31 pages • 2024
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TQM: Total Quality Management 
is an integrated organizational effort designed to improve quality at every level. Customer 
Defined Quality 
TQM is about meeting quality expectations as defined by the customer. 
Conformance to specification 
measures how well the product or service meets the targets and tolerances determined by its 
designers. 
Example of Conformance to specification 
The wait for hotel room service may be specified as 20 minutes, but there may be an acceptable 
delay of an addi...
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C215 Operations Management PVDC Final Exam-with verified answers-2022-2023
- Exam (elaborations) • 20 pages • 2023
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C215 Operations Management PVDC Final Exam-with verified answers-2022-2023
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C215 Operations Management PVDC Final Exam-with verified answers-2022-2023
- Exam (elaborations) • 11 pages • 2022
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C215 Operations Management PVDC Final Exam-with verified answers-2022-2023
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