C720 Operations and Supply Chain Management WGU
Western Governors University
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C720 - Operations and Supply Chain Management – WGU, Questions and answers. VERIFIED 2024
- Exam (elaborations) • 9 pages • 2023
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Statistical process control - -The use of statistical methods to determine when a process that 
produces a good or service is getting close to producing an unacceptable level of defects. (25, 30) 
W. Edwards Deming - -Which quality management expert had a 14 point quality plan? (25) 
W. Edwards Deming - -Which quality management expert felt that the "system" caused defects, not 
employees? (25) 
W. Edwards Deming - -Which quality management expert recommended eliminating work standards 
on the...
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