Automated attendant Study guides, Class notes & Summaries

Abort To terminate or discontinue an operation or procedure before its completion, such as takeoff or landing. Aircraft Communication and Reporting System (ACARS) An automated onboard system that sends and receives relevant aircraft information. Access Days (A-Day) A block of days on your schedule for the purpose of covering operational needs. Aft The rear portion of the airplane or in the direction of the back of the airplane. Air Notes Used to obtain statements from flight attendants an...

ABS - ANSWER Automated Briefing System AC - ANSWER Aircraft ADA - ANSWER Americans with Disabilities Act AE - ANSWER American Eagle AED - ANSWER Automated External Defibrilator AFT - ANSWER Rearward AFT FA - ANSWER Rearward Flight Attendant AS - ANSWER Alaska Airlines, Operated by SkyWest Airlines ASAP - ANSWER Aviation Safety Action Program ATC - ANSWER Air Traffic Control BCK - ANSWER Biohazard Cleaning Kit CDK - ANSWER Communicable Diseases Kit FAPM - ANSWE...

Toll free numbers Allows customer to offer toll-free access to callers call triggers an inquiry from the local telephone switch to a large database which translates the number into the actual 10 digit number so the call can be routed and completed Automated attendant A virtual switchboard operator that directs incoming callers to appropriate extension Automatic call distribution A process of distributing numerous incoming calls to a specific group of terminals callers are greeted by an aut...

Frontier Airlines Training Latest Version 100% Correct A/C Aircraft AAP Aft Attendant Panel ACM Additional Crew Member ACP Area Call Panel AED Automated External Defibrillator AIP Attendant Indication Panel APU Auxiliary Power Unit ASAP Aviation Safety Action Program AFT The back of the aircraft (toward the tail) Agent An employee who handles the ground phases of the flight Air Speed The velocity of the aircraft Altimeter Gauge that measures the height of a...

Genesys PureConnect - Administering the CIC System with Complete SolutionsGenesys PureConnect - Administering the CIC System with Complete SolutionsGenesys PureConnect - Administering the CIC System with Complete Solutions Customer Interaction Center (CIC) - ANSWER-a pre-integrated application suite used to manage all business communications on one platform. PBX - ANSWER-CIC replaces traditional ___s, and it not only handles incoming and outbound calls intelligently, it also handles chats, e...

SkyWest Flight Attendant Training 100% Accurat ABS - ANSWER Automated Briefing System AC - ANSWER Aircraft ADA - ANSWER Americans with Disabilities Act AE - ANSWER American Eagle AED - ANSWER Automated External Defibrilator AFT - ANSWER Rearward AFT FA - ANSWER Rearward Flight Attendant AS - ANSWER Alaska Airlines, Operated by SkyWest Airlines ASAP - ANSWER Aviation Safety Action Program ATC - ANSWER Air Traffic Control BCK - ANSWER Biohazard Cleaning Kit CDK - ...

SkyWest Study Guide Questions and Answers 100% Pass The sun travels _________ to ___________. East to West What does AM stand for? ante meridian (meridian means noon or midday) What does PM stand for? Post Meridian What is 1:00pm in military time? 1300 (Thirteen-Hundred) What is 12:45am in military time? 2445 (Twenty-Four Forty-Five) What is 8:52pm military time? 2052 (Twenty Fifty-Two) Atlanta, Georgia is in what time zone? Eastern If it is 1400 in Portland, Oregon, w...

Flight Attendant Quiz 1 Latest Update Graded A+ A Alpha ABP Able-Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation. AED Automated External Defibrillator AFT The rear or toward the rear of the aircraft Aircraft The vehicle used to travel through the air. Aircraft Left The left side of the airplane from the seated, passenger position, facing forward. Air Marshall An armed federal law enforcement officer traveling aboard a flight as an anonymo...

SkyWest Study Guide Questions and Answers 100% Pass The sun travels _________ to ___________. East to West What does AM stand for? ante meridian (meridian means noon or midday) What does PM stand for? Post Meridian What is 1:00pm in military time? 1300 (Thirteen-Hundred) What is 12:45am in military time? 2445 (Twenty-Four Forty-Five) What is 8:52pm military time? 2052 (Twenty Fifty-Two) Atlanta, Georgia is in what time zone? Eastern If it is 1400 in Portland, Oregon, w...

A Alpha ABP Able-Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation. AED Automated External Defibrillator AFT The rear or toward the rear of the aircraft Aircraft The vehicle used to travel through the air. Aircraft Left The left side of the airplane from the seated, passenger position, facing forward. Air Marshall An armed federal law enforcement officer traveling aboard a flight as an anonymous passenger for the purpose of extra security...