C720 quiz - Study guides, Class notes & Summaries

A company makes rulers that are designed to be 20 cm in length with allowance ±0.1 cm. If the actual length of a ruler is 20.2 cm, which factor will the company use to judge the quality of the length of the rulers? Performance Features Conformance Serviceability Aesthetics Conformance Which aspect of quality is demonstrated by a vehicle that has a useful life of 165,000 miles? Performance Reliability Features Durability Durability Which quality management philoso...

Which term refers to a capability valued by customers that enables a firm to improve its profitability? Competitive advantage Sustainability Relative advantage Market share Correct. A competitive advantage is a capability that customers value, such as short delivery lead-time or high product quality that gives an organization an edge against its competition.

In most cases, companies that sell products and companies that sell services both maintain inventories of supporting goods v, Correct. A service business cannot account for inventory of finished products because a service is intangible and is performed on demand. However, both service companies and goods companies maintain supporting inventory such as supplies and equipment. Question 2 of 10 True or false? Organizations with flexible operations respond quickly and inexpensively to the c...

Watson Computers obtains the parts required to build its desktop computers from a variety of suppliers located in Mexico and India. Watson Computers engages in outsourcing v Correct! Goods and services obtained from outside suppliers are outsourced. Question 2 of 7 Typically used for products with stable, predictable demand and little innovation, lean “ supply chains operate efficiently to reduce costs and minimize inventory levels. Correct! A lean supply chain, which is used for stand...

A product facility strategy Batch-flow processing Process selection Capacity utilization Correct. Process selection is determining the most appropriate method of completing a task. It is a series of decisions that include technical or engineering issues and volume or scale Issues. Question 2 of 3 True or false? For a firm that wants to develop a competitive advantage as a low-cost leader, flow-oriented processes are appropriate.

C720 PRE-QUIZ A company makes rulers that are designed to be 20 cm in length with allowance ±0.1 cm. If the actual length of a ruler is 20.2 cm, which factor will the company use to judge the quality of the length of the rulers? Performance Features Conformance Serviceability Aesthetics - correct answer Conformance Which aspect of quality is demonstrated by a vehicle that has a useful life of 165,000 miles? Performance Reliability Features Durability - correct answ...