Conflict reso - Study guides, Class notes & Summaries

Which leadership style works best when the members of the group have the same level of education as the leader and the leader performs the same tasks as the group members? A. Laissez-faire B. Democratic C. Participative D. Authoritarian **C-10** A (Laissez-faire) Which leadership style works best with groups whose members have a relatively equal status and who know each other well because they have worked together for an extended period? A. Laissez-faire B. Democratic C. Nondirective D. Aut...

SOPHIA CONFLICT RESOLUTION UNIT 2 MILESTONE Which of the following is an example of non-verbal communication? CONCEPT Encoding Information 2 Reaching agreement on several small issues is known as which of the following? CONCEPT Building Blocks of Agreement and Disagreement 3 Which of the following describes the sequence of a successful communication process? CONCEPT The Communication Process 101 4 Which of the following is NOT a means of reducing the body’s figh...

SOPHIA CONFLICT RESOLUTION UNIT 3 MILESTONE Which of the following statements regarding an impasse is true? CONCEPT Impasses 2 Which of the following interest types is considered non-negotiable in conflict resolution? CONCEPT When Interests Are Values 3 A(n) is a conflict resolution technique used to explain how and why another person's actions affect the speaker. CONCEPT I-Statements 4 As a mediator between Amy and Kris, two sisters who were at very hostile odds o...

SOPHIA CONFLICT RESOLUTION PRACTICE UNIT 4 MILESTONE Aliya was a successful business woman from a country with a low tolerance for ambiguity who was visiting the United States for a negotiation meeting. When she arrived at the airport, a driver was waiting to pick her up. The driver was holding a sign with the name of a hotel and Aliya’s name written on it. When Aliya and the driver reached Aliya’s hotel, they found that her reservation had been lost and no rooms were available. Aliya ask...

SOPHIA CONFLICT RESOLUTION PRACTICE UNIT 1 MILESTONE 123 questions were answered correctly. 1 question was answered incorrectly. 1 Which of the following statements is most characteristic of the competing conflict style? CONCEPT Competing 2 Which term is used for the stage of conflict in which parties remain unaware of the connection between their relationship and their unmet needs? CONCEPT Pre-Conflict 3 Which of the following forms of conflict resolution is usually...

SOPHIA CONFLICT RESOLUTION PRACTICE UNIT 3 MILESTONE Which of the following makes the brainstorming process easier? • Making sure that all brainstormed solutions are feasible • Developing solutions for one interest at a time • Trying to develop a single solution that meets all interests • Discarding ineffective ideas during brainstorming CONCEPT Generating Options 2 Dennis wanted to place more cash down and take a lower mortgage, while John wanted to t...

ETHC 445N week 6 working conflict resolution methods.

Conflict •When two or more people want different things •Conflict may be: • Within people (intrapersonal). • Between people (interpersonal). • Within groups (intragroup). • Between groups (intergroup). --> Conflict is a natural part of life. --> Conflict can be good or bad, depending on how we deal with it --> Conflict resolution skills will help you in personal and work relationships, as part of a team, and as a leader. Conflict & the Amygdala •The amygdala is a p...

BUSINESS 341 CONFLICT RESOLUTION MILESTONE 4 TEST.| SOPHIA Score UNIT 4 MILESTONE 4 You passed this Milestone 17 questions were answered correctly. 1.What are rules or norms developed around in an organizational culture? Factors that directly or indirectly impact the specific goal or purpose of the organization What the boss or CEO thinks is right The goals or purposes of competing organizations The results of a general vote by all employe...

SOPHIA CONFLICT RESOLUTION PRACTICE UNIT 6 MILESTONE Which of the following is NOT an option when deciding on a conflict resolution process to fit a given situation? CONCEPT Selecting a Method or Crafting Your Own 2 Select the true statement about the Third Side approach. CONCEPT What Is the Third Side? 3 Select the true statement about beliefs and interests. CONCEPT Contrasting and Common Beliefs, Positions, and Interests 4 Which of the following is true of conflic...