Cphq questions - Study guides, Class notes & Summaries

A healthcare provider recently conducted a customer satisfaction survey that focused on the five key quality characteristics in the graph below: By analyzing the information, the provider can identify that customers were most dissatisfied with: Correct Answer-Cost and most satisfied with caring Which of the following team members is responsible for keeping meetings focused? Correct Answer-The facilitator facilitates and is responsible for team focus The best way to evaluate the effectivene...

CPHQ Quiz 2 Questions with Correct Answers A clinical pathway on the management of hip fractures has been developed by a multi-disciplinary team and implemented in a large teaching hospital. After monitoring for 6 months, the length of stay continues to exceed the guidelines. Which of the following should be the next step? - Answer-Evaluate compliance with the pathway. Which of the following is an example of information that should be included in an incident report, but should not be recorde...

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According to the Institute of Medicine which of the following is NOT one of the domains of quality care? a. Government regulation b. Customization c. Safety d. Interventions consistent with the latest medical change Correct Answer-a. government regulation Which of the following is NOT one of the types of quality problems identified by the Institute of Medicine's National Roundtable on Health Care Quality? a. Misuse b. Abuse c. Overuse d. Underuse Correct Answer-B. Abuse A doctor f...

CPHQ questions and answers 2024 verified to passH Appointment - correct answer Selection for membership in a medical professional staff or to a practitioner panel. H Appraisal - correct answer Initial evaluation by peers of a practitioner's competency to provide care and services to patients in or for a healthcare origination. Appraisal may include credentialing, privileging, proctoring and appointment. H Benchmark - correct answer A comparative "best" as baseline for improvement. H ...

NAHQ QUESTIONS AND ANSWERS CPHQ CERTIFICATION 2024 Autocratic - ANS-What type of leader is directive and controlling giving employees little discretionary power in their work? A. Participative B. Transactional C. Transoframtional D. Autocratic Participative - ANS-What type of leader allows employees some degree of autonomy in completing their work while maintaining some control of decision making? A. Transfomational B. Democratic C. Participative D. Affiliative Empowering - ANS-Wh...

1- In evaluating "long waiting times," a healthcare quality professional best demonstrates components related to staffing, methods, measures, materials, and equipment utilizing A. a run chart. B. a histogram. C. a pie chart. D. an Ishikawa diagram. - Answer- EXPLANATIONS: A. Run charts are used to track data over time. B. Histograms and bar charts are used to show distribution. C. Pie charts are used to compare parts of a whole. D. An Ishikawa (cause and effect) diagram helps to an...

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Supports activities that improve outcomes and reduce variation (this will effect multiple domains within quality, including safety, effectiveness, and efficiencies) Correct Answer-Healthcare leaders are confronted with the challenge of increasing quality while reducing costs. Which of the following approaches best advances improvement efforts? Norming Correct Answer-Team cohesion is established during which of the following staging of team growth? Conforming Correct Answer-Which of the fol...

NAHQ Practice CPHQ Questions