Cpss optho exam Study guides, Class notes & Summaries
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CPSS Optho Exam (Latest 2023 – 2024) Graded A+
- Exam (elaborations) • 6 pages • 2023
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CPSS Optho Exam (Latest 2023 – 2024) Graded A+
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CPSS Optho Exam Questions with correct Answers 20232
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CPSS Optho Exam
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CPSS Optho Exam Questions and answers 2023
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CPSS Optho Exam Questions and answers 2023
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CPSS Optho Exam Questions and answers 2023
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CPSS Optho Exam Questions and answers 2023
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CPSS Optho Exam Questions with Correct Answers (Latest 2023)
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Which of the following telephone techniques will help create a positive image for the practice? Correct Answer - Implement a two-ring rule. Always make sure the phone is answered before third-ring. 
- Acknowledge the caller by name 
-Minimize customer hold time and frequently return to reassure the caller they have not been forgotten 
 
Which of the following actions will help you portray a positive image on the telephone? Correct Answer -Placing mirror on desk 
-Use positive language 
-Replac...
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CPSS Optho Exam 89 Questions with Verified Answers,100% CORRECT
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CPSS Optho Exam 89 Questions with Verified Answers 
 
Which of the following telephone techniques will help create a positive image for the practice? - CORRECT ANSWER - Implement a two-ring rule. Always make sure the phone is answered before third-ring. 
- Acknowledge the caller by name 
-Minimize customer hold time and frequently return to reassure the caller they have not been forgotten 
 
Which of the following actions will help you portray a positive image on the telephone? - CORRECT ANSWER...
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