Customer experience Study guides, Class notes & Summaries
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Summary articles week 6 Managing Customer Experience and Value
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Summary of the 2 articles of week 6 of MCEV, for RUG-students. 
The summarized articles are: 
Hoban, P. R., & Bucklin, R. E. (2015). Effects of internet display advertising in the purchase funnel: Model-based insights from a randomized field experiment. Journal of Marketing Research, 52(3), 375-393. 
Natter, M., Ozimec, A. M., & Kim, J. Y. (2015). Practice Prize Winner—ECO: Entega’s Profitable New Customer Acquisition on Online Price Comparison Sites. Marketing Science, 34(6), 789-803. 
 
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AUI3702 Assignment 2 (COMPLETE ANSWERS) Semester 1 2024 - DUE 8 April 2024
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AUI3702 Assignment 2 (COMPLETE ANSWERS) Semester 1 2024 - DUE 8 April 2024 ;100% TRUSTED workings, explanations and solutions. for assistance Whats-App.......0.6.7..1.7.1..1.7.3.9 .......... QUESTION 1 20 MARKS 
Luxury Outdoor Limited is a manufacturer of patio furniture and outdoor cushions. The production process is labour-intensive, and all patio furniture and outdoor cushions are custom-made. For this reason, labour costs represent the major portion of costs. 
Luxury Outdoor Limited has an ...
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CAS3701 Assignment 11 (COMPLETE ANSWERS) 2024 - DUE 13 September 2024
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CAS3701 Assignment 11 (COMPLETE ANSWERS) 2024 - DUE 13 September 2024 ; 100% TRUSTED Complete, trusted solutions and explanations. For assistance, Whats-App 0.6.7-1.7.1-1.7.3.9. Ensure your success with us... QUESTION 1 
1. BACKGROUND 
LearnCo. Limited (LearnCo.) is a top training provider that offers skills development training solutions to businesses and government institutions in South Africa. The company is based in Gauteng, South Africa and has a 30 June 2024 year-end. 
LearnCo. offers a w...
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IOP1501 Assignment 3 (COMPELET ANSWERS) 2024
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IOP1501 Assignment 3 (COMPELET ANSWERS) 2024 ... 100 % TRUSTED workings, explanations and solutions. For assistance call or W.h.a.t.s.a.p.p us on +/ 2/ 5/ 4 /7 /7 /9 /5 /4 /0 /1 /3 /2 . 
 
Question text 
The ______ learning theory explains why learners get excited at the end of the day when 
they hear the bell that signals time to go home. 
a. 
classical conditioning 
b. 
higher-order conditioning 
c. 
operant conditioning 
d. 
second-order conditioning 
Question 2 
Incorrect 
Mark 0.00 out of ...
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MNO2609 Assignment 4 (DETAILED ANSWERS) Semester 2 2024 - DISTINCTION GUARANTEED
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MNO2609 Assignment 4 (DETAILED ANSWERS) Semester 2 2024 - DISTINCTION GUARANTEED - DISTINCTION GUARANTEED - DISTINCTION GUARANTEED Answers, guidelines, workings and references .... 1. 
Quality starts with understanding customer needs and ends when those needs are satisfied. In view of this statement, which statement is true explains quality? 
A. Quality is getting things wrong first but getting them right the second time. 
B Quality is doing thing through trial and error. 
C. 
The total feature...
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UX Design Institute - Professional Diploma Final Exam Questions & Answers Solved 100% Correct!!
- Exam (elaborations) • 19 pages • 2024
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concept: Golden Thread - set of concepts/ideas that articulate UX design process; 
1. UX design is a problem solving discipline 
2. UX is a process 
3. UX is a research-based discipline 
4. Qualitative research is more insightful than quantitative 
5. Flow is important to creating a pleasant experience 
6. UX is a tool for minimizing risk of wasting time/money and of building poor quality product 
3 types of design that go into high quality products - - functional design 
- aesthetic design 
- e...
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Test Bank for Contemporary Marketing, 19th Edition by Louis E. Boone
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Test Bank for Contemporary Marketing 19e 19th Edition by Louis E. Boone, David L. Kurtz. Full Chapters test bank are included - Chapter 1 to 18 
 
Part I: DESIGNING CUSTOMER-ORIENTED MARKETING STRATEGIES. 
1. Marketing: The Art and Science of Satisfying Customers. 
2. Strategic Planning in Contemporary Marketing. 
3. The Marketing Environment, Ethics, and Social Responsibility. 
4. E-Business: Managing the Customer Experience. 
5. Social Media: Living in the Connected World. 
Part II: UNDERSTAN...
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UX Design Institute - Professional Diploma Final Exam Rated A+
- Exam (elaborations) • 32 pages • 2024
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UX Design Institute - Professional 
Diploma Final Exam Rated A+ 
 
concept: Golden Thread set of concepts/ideas that articulate UX design process; 
1. UX design is a problem solving discipline 
2. UX is a process 
3. UX is a research-based discipline 
4. Qualitative research is more insightful than quantitative 
5. Flow is important to creating a pleasant experience 
6. UX is a tool for minimizing risk of wasting time/money and of building poor quality product 
 
3 types of design that go into h...
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CAS3701 Assignment 11 due 13 September 2024
- Exam (elaborations) • 17 pages • 2024
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CAS3701 Assignment 11 2024 - DUE 13 September 2024 ;100 % TRUSTED workings, Expert Solved, Explanations and Solutions. For assistance call or W.h.a.t.s.a.p.p us on ...(.+.2.5.4.7.7.9.5.4.0.1.3.2)........... 
 
QUESTION 1 
 
1. BACKGROUND 
LearnCo. Limited (LearnCo.) is a top training provider that offers skills development training solutions to businesses and government institutions in South Africa. The company is based in Gauteng, South Africa and has a 30 June 2024 year-end. LearnCo. offers ...
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SNCOA LDR-303S Improving Organizations questions with correct answers
- Exam (elaborations) • 6 pages • 2023
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MSgt Ryan says, "This tool can help you recognize which processes are useful and those that are not. It is used to find out the needs of a stakeholder." 
MSgt Ryan's comment BEST explains which tool can be utilized to clarify and validate organizational problems? CORRECT ANSWER Voice of the Customer 
 
Common Mind Traps to Avoid CORRECT ANSWER Initial Assumptions - Understand the importance of standardizing successful processes. Learn different methods to standardize processes to prevent proc...
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