Customer service Study guides, Class notes & Summaries

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NRF Customer service exam study guide (2022/2023) Graded A+ A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants Get to know what the customer wants Which of the following are appropriate reasons for following up with a customer? • You are curious whether a gift your customer purchased was well received • You finally located an ite...

How can Insurance companies can afford to pay for an individual's catastrophic loss? Correct Answer The premiums from all policyholders are pooled together. What information is found on the Declarations page? Correct Answer contains the make and model of the covered vehicle described Steven was denied coverage, a jury decieded in his favor. Why are insurance policies considered "Contracts of Adhesion"? Correct Answer Policy language is open to legal interpretation. Susan is a Doctor,...

NRF Customer service Exam Study Guide_Questions/Answers Latest Updated 2023.

This document contains workings, explanations and solutions to the AUE2602 Assignment 2A (QUALITY ANSWERS) Semester 1 2024. For assistance call or us on 0.6.8..8.1.2..0.9.3.4..... PART A Question 1 You are a trainee accountant assigned to the audit of DataTech, a data service provider company listed on the JSE. You have been assigned to review whether DataTech complies with the King IV Report on Corporate Governance for South Africa 2016, specifically with regard to the composition and functio...

Insurance Customer Service Rep 440 Exam Review questions and answers graded A+. Examples of Peril - correct answers.Fire, lightning, explosion, theft, windstorm, hail, earthquake, flood, mischief or vandalism, or the sinking, burning, collision or derailment of a conveying transport. How long does one have to notify the Department of Financial Services for a Name and/or Address Change? - correct answers.30 days Coinsurance Clause - correct answers.Replacement cost appl...

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Rise Up Customer Service and Sales Test Answered Correctly!!

Unit 14 Investigating customer service (Whole Assignment ) Distinction Level. this document will provide you all passes, merits and Distinctions criteria which will help you to obtain Distinction in this Unit. (BTEC BUSINESS LEVEL 3 EXTENDED DIPLOMA) p1,p2,p3.m1,m2,m3 ,d1,d2,d3.......