Epq 1 - Study guides, Class notes & Summaries

prostart exam study guide The industry which is a combination of all the services that people need and will pay for when away from home is called ___________ & _____________. - ANS travel and tourism True or False: Contract feeding & self-operators make up the noncommercial segment of the hospitality field. - ANS which type of restaurant requires quests to pay before they eat FAST FOOD, CASUAL DINING, FINE DINING, QUICK SERVICE,QUICK CASUAL - ANS quick service Define...

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WGU C720 Operations and Supply Chain Management. Western Governors University Business Admin Class Vocab & Study Guide for HCO1 supply chain encompasses all activities associated with the flow and transfer of goods and services, from raw material extraction through use by the final consumer. Logistics refers to the movement of supplies and materials through the supply chain. 00:3001:36 reverse logistics. When it is necessary to return defective products to the manufacturer for rep...

1. TQM: Total Quali- ty Management 2. Customer De- fined Quality 3. Conformance to specification 4. Example of Con- formance to specification is an integrated organizational effort designed to improve quality at every level. TQM is about meeting quality expectations as defined by the customer. measures how well the product or service meets the targets and tolerances determined by its designers. The wait for hotel room service may be specified as 20 minutes, but there may be an acceptable delay...

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1. Which of the following is a common use of psychological assessment? A. To evaluate a client’s symptoms or diagnosis B. To determine whether an individual is competent to stand trial C. To evaluate appropriateness for a job D. All of the above Page: 52 Accessibility: Keyboard Navigation APA LO: 1.3 Bloom's: Remember Difficulty: Easy Gradable: automatic Learning Objective: Define key concepts of assessment. Topic: Assessment 2. Dr. Romero is using a number of tests and techniques ...

1 Operations and Supply Chain Management - C720 (WGU) Exam Elaborations Graded 100% Operations - The process used to acquire inputs, such as people, capital, and material, and transform them into outputs, such as products and services. Operations Manager - They allocate resources. Capital - Facilities and equipment Competitive Advantage - Developing capabilities that customers value, can be sustained over the long-term, and competitors find difficult to replicate. Inseparability - The proc...

Operations and Supply Chain Management - C720 (WGU) exam graded a Operations *** The process used to acquire inputs, such as people, capital, and material, and transform them into outputs, such as products and services. Operations Manager *** They allocate resources. Capital *** Facilities and equipment Competitive Advantage *** Developing capabilities that customers value, can be sustained over the long-term, and competitors find difficult to replicate. Inseparability *** The pro...

1. Internal resource constraint 2. Capacity-con- strained 3. Customer Re- lationship Man- agement (CRM) A regular bottleneck Bottleneck caused by inefficient usage Software solutions that enable the firm to collect cus- tomer-specific data 4. allowance factor the amount of time the analyst allows for personal time, fatigue, and unavoidable delays 5. appraisal costs Costs incurred in the process of uncovering defects 6. common Random causes that cannot be identified 7. consumer's ris...