Every caller - Study guides, Class notes & Summaries

NGN RN ATI Capstone Proctored Comprehensive Assessment 2024 A / ATI Comprehensive Practice 2024 A / Latest Version / Questions & Answers.-A.) Ask the Caller for verification of their identity - A nurs e working on a medical-surgical unit receives a telephone call requesting the status of a client from an individual who identifies themself as the client's parent. Which of the following actins should the nurse take? A.)Ask the caller for verification of their identity B.) Give the caller limited i...

Good telephone etiquette - a skill every emergency service agency must master Customer service - Every caller, whether emergency or non-emergency, must be viewed as a customer Decreased customer satisfaction - means increased complaints and negative results for all. Telephone etiquette - Your voice reflects your attitude and your attitude will affect the caller. Courtesy helps you control the conversation How do yo gain cooperation and trust - by being civil, understanding (empathe...

Fundamentals CMS Midterm Terms in this set (200) A nurse is assessing the heart sounds of a client who has developed chest pain that becomes worse with inspiration. The nurse auscultates a high- pitched scratching sound during both systole and diastole with the diaphragm of the stethoscope positioned at the left sternal border. Which of the following heart sounds should the nurse document? A. Audible Click B. Murmur C. Third heart sound D. Pericardial friction rub A nurse is obtaining ...

CRISIS INTERVENTION ACTUAL EXAM 100+ QUESTIONS AND CORRECT DETAILED ANSWERS WITH RATIONALES (VERIFIED ANSWERS) ALREADY GRADED A+ (NEWEST VERSION) Disinhibition effect - Answer-means that clients open up faster and with more personal information when they are on the Internet. One of the major problems in a community telephone crisis line is that workers have to be "expert" in a large variety of areas - Answer-False Because the Internet is international in scope there is no need to car...

what's the configuration of K - Answer- 20FC/170MC=190 what's the configuration of E? - Answer- 20/176=196 what's the configuration of R? - Answer- 20FC 170 MC =190 what's the configuration of T? - Answer- 102 total, 10 FC, 20 BC which configurations are over-water equipped? - Answer- E and R what're the exit rows on K - Answer- 11, 24 what're the exit rows on E? - Answer- 17, 27, 28 what're the exit rows on R? - Answer- 11, 24 what're the exit rows on T? - Answer...

NGN RN Comprehensive Online Practice 2024 A [UPDATED] ALL SOLUTION LATEST EDITION GRADE A+. A.) Ask the Caller for verification of their identity A nurse working on a medical-surgical unit receives a telephone call requesting the status of a client from an individual who identifies themself as the client's parent. Which of the following actins should the nurse take? A.)Ask the caller for verification of their identity B.) Give the caller limited information about the client C.) transfer ...

RN Comprehensive Online Practice 2019 A with NGN-Tap Latest Graded A NB: Answers appear above the respective questions A.) Ask the Caller for verification of their identity A nurse working on a medical-surgical unit receives a telephone call requesting the status of a client from an individual who identifies themself as the client's parent. Which of the following actins should the nurse take? A.)Ask the caller for verification of their identity B.) Give the caller limited information about t...

In order to become a successful emergency telecommunicator, a combination of the following is required: a. training and temperament b. vision and values c. time and interest a. training and temperament If a field unit needs a certain type of assistance, it is usually up to that field unit to locate, notify, and coordinate the additional resources. a. true b. false b. false The IAED (the academy) enforces its Code of Ethics by withholding or revoking the certifications of tho...

Firefighter 1 State Testing Exam Questions And Answers (Verified And Updated) Any contact with the public should be used as a(n): A: Public solicitation opportunity B: Individual showcasing opportunity C: Educational opportunity D: Department showcasing opportunity - answerC: Educational opportunity Which of the following concepts dictates that each fire fighter answer to only one supervisor? A) Span of responsibility B) Organizational accountability C) Unity of command D) Delegation ...

SNHD Paramedic ProtocolsWhat is the purpose of the manual? - correct answer To provide guidance for all prehospital care providers and emergency department physicians within the Clark County EMS system What is the goal of the manual? - correct answer To standardize prehospital patient care in Clark County. The protocols are - correct answer Guidelines, nothing contained in these protocols shall be constructed to expand the scope of practice of any licensed attendant beyond that which is...