Goodbye ticket - Study guides, Class notes & Summaries

Zendesk Training Exam Questions With 100% Correct Answers Graded A+ What tickets should be handled first? New/Open tickets What sort filter should be used? Sort by "Updated" so the oldest ticket is the next ticket handled What issues/contacts are priority? Cancelations, returns/exchanges, and voicemails True or False: You do not need to update the ticket subject False: Ticket Names should ALWAYS have description, case type, and term number when possible. What should yo...

Zendesk Training Exam Questions With 100% Correct Answers Graded A+ What tickets should be handled first? New/Open tickets What sort filter should be used? Sort by "Updated" so the oldest ticket is the next ticket handled What issues/contacts are priority? Cancelations, returns/exchanges, and voicemails True or False: You do not need to update the ticket subject False: Ticket Names should ALWAYS have description, case type, and term number when possible. What should yo...

Zendesk Training Exam Questions With 100% Correct Answers Graded A+ What tickets should be handled first? New/Open tickets What sort filter should be used? Sort by "Updated" so the oldest ticket is the next ticket handled What issues/contacts are priority? Cancelations, returns/exchanges, and voicemails True or False: You do not need to update the ticket subject False: Ticket Names should ALWAYS have description, case type, and term number when possible. What should yo...

Zendesk Training Exam Questions With 100% Correct Answers Graded A+ What tickets should be handled first? New/Open tickets What sort filter should be used? Sort by "Updated" so the oldest ticket is the next ticket handled What issues/contacts are priority? Cancelations, returns/exchanges, and voicemails True or False: You do not need to update the ticket subject False: Ticket Names should ALWAYS have description, case type, and term number when possible. What should yo...

Zendesk Training Exam Questions With 100% Correct Answers Graded A+ What tickets should be handled first? New/Open tickets What sort filter should be used? Sort by "Updated" so the oldest ticket is the next ticket handled What issues/contacts are priority? Cancelations, returns/exchanges, and voicemails True or False: You do not need to update the ticket subject False: Ticket Names should ALWAYS have description, case type, and term number when possible. What should you link in the ...

Zendesk Training Exam Questions With 100% Correct Answers Graded A+ What tickets should be handled first? New/Open tickets What sort filter should be used? Sort by "Updated" so the oldest ticket is the next ticket handled What issues/contacts are priority? Cancelations, returns/exchanges, and voicemails True or False: You do not need to update the ticket subject False: Ticket Names should ALWAYS have description, case type, and term number when possible. What should yo...

Zendesk Training Exam Questions With 100% Correct Answers Graded A+ What tickets should be handled first? New/Open tickets What sort filter should be used? Sort by "Updated" so the oldest ticket is the next ticket handled What issues/contacts are priority? Cancelations, returns/exchanges, and voicemails True or False: You do not need to update the ticket subject False: Ticket Names should ALWAYS have description, case type, and term number when possible. What should yo...

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