Hosp 1010 gaillard - Study guides, Class notes & Summaries
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HOSP-1010-Gaillard : Midterm Exam Questions and Answers 100% Pass
- Exam (elaborations) • 24 pages • 2024
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HOSP-1010-Gaillard : Midterm Exam 
Questions and Answers 100% Pass 
What are the components of the *Service Distinction*? - Answer- -Intangibility 
-Inseparability 
-Perishability 
-Variability 
-Component of the Service Distinction 
-Can't be seen, tasted, felt, heard, or smelled before purchase - Answer- intangibility 
-Component of the Service Distinction 
-Production & consumption happen simultaneously - Answer- inseparability 
-Component of the Service Distinction 
-Can't be stored for la...
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HOSP-1010-Gaillard : Midterm Exam Questions and Answers 100% Pass
- Exam (elaborations) • 24 pages • 2024
- Available in package deal
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HOSP-1010-Gaillard : Midterm Exam 
Questions and Answers 100% Pass 
What are the components of the *Service Distinction*? - Answer- -Intangibility 
-Inseparability 
-Perishability 
-Variability 
-Component of the Service Distinction 
-Can't be seen, tasted, felt, heard, or smelled before purchase - Answer- intangibility 
-Component of the Service Distinction 
-Production & consumption happen simultaneously - Answer- inseparability 
-Component of the Service Distinction 
-Can't be stored for la...
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HOSP-1010-Gaillard : Midterm Complete Solutions
- Exam (elaborations) • 22 pages • 2024
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HOSP-1010-Gaillard : Midterm Complete Solutions -Intangibility -Inseparability -Perishability -Variability ️What are the components of the *Service Distinction*? 
intangibility ️-Component of the Service Distinction -Can't be seen, tasted, felt, heard, or smelled before purchase 
inseparability ️-Component of the Service Distinction -Production & consumption happen simultaneously 
perishability ️-Component of the Service Distinction -Can't be stored for later sale or use (unsold ro...
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HOSP 1010- Gaillard, Exam 1 Questions and Answers 100% Pass
- Exam (elaborations) • 17 pages • 2024
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HOSP 1010- Gaillard, Exam 1 Questions and 
Answers 100% Pass 
What is the symbol for hospitality? - Answer- a pineapple; symbol of welcome and 
friendship, 
What is the service distinction made up of? - Answer- intangibility, inseparability, 
perishability, and variability 
Intangilbility - Answer- can't be seen, tasted, felt, heard, or smelled before purchase 
Inseparability of Production and Consumption - Answer- Production of a service cannot 
be separated from its consumption by customers- ...
-
HOSP 1010- Gaillard, Exam 1 Questions and Answers 100% Pass
- Exam (elaborations) • 17 pages • 2024
- Available in package deal
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- $12.49
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HOSP 1010- Gaillard, Exam 1 Questions and 
Answers 100% Pass 
What is the symbol for hospitality? - Answer- a pineapple; symbol of welcome and 
friendship, 
What is the service distinction made up of? - Answer- intangibility, inseparability, 
perishability, and variability 
Intangilbility - Answer- can't be seen, tasted, felt, heard, or smelled before purchase 
Inseparability of Production and Consumption - Answer- Production of a service cannot 
be separated from its consumption by customers- ...
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HOSP 1010 midterm Prof. Gaillard Exam Questions and Answers 100% Pass
- Exam (elaborations) • 11 pages • 2024
- Available in package deal
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HOSP 1010 midterm Prof. Gaillard Exam 
Questions and Answers 100% Pass 
The service distinction - Answer- intangibility 
inseparability 
perishability 
variability 
What is a customer? - Answer- -Customers are the most important people ever in this 
office, in person or by mail. 
-Customers don't depend on us, we depend on them. 
-Customers are not an interruption of our work, they are the purpose of it. 
-We are not doing them a favor by serving them, they are doing us a favor by giving us 
th...
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HOSP-1010-Gaillard : Midterm Exam Questions and Answers 100% Pass
- Exam (elaborations) • 24 pages • 2024
-
- $12.49
- + learn more
HOSP-1010-Gaillard : Midterm Exam 
Questions and Answers 100% Pass 
What are the components of the *Service Distinction*? - Answer- -Intangibility 
-Inseparability 
-Perishability 
-Variability 
-Component of the Service Distinction 
-Can't be seen, tasted, felt, heard, or smelled before purchase - Answer- intangibility 
-Component of the Service Distinction 
-Production & consumption happen simultaneously - Answer- inseparability 
-Component of the Service Distinction 
-Can't be stored for la...
-
HOSP 1010 midterm Prof. Gaillard Exam Questions and Answers 100% Pass
- Exam (elaborations) • 11 pages • 2024
- Available in package deal
-
- $12.49
- + learn more
HOSP 1010 midterm Prof. Gaillard Exam 
Questions and Answers 100% Pass 
The service distinction - Answer- intangibility 
inseparability 
perishability 
variability 
What is a customer? - Answer- -Customers are the most important people ever in this 
office, in person or by mail. 
-Customers don't depend on us, we depend on them. 
-Customers are not an interruption of our work, they are the purpose of it. 
-We are not doing them a favor by serving them, they are doing us a favor by giving us 
th...
-
hosp 1010 final misc au gaillard Exam Questions and Answers 100% Pass
- Exam (elaborations) • 5 pages • 2024
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hosp 1010 final misc au gaillard Exam 
Questions and Answers 100% Pass 
these are examples of _________ ______. 
-sporting events 
-festivals 
-corporate events 
-conventions 
-social - Answer- special events 
seminars, workshops, meetings, conferences are types of _____________ events. - 
Answer- corporate 
conventions, trade shows, meetings are types of __________ events. - Answer- 
association 
_______ balls and fund-raising events - Answer- charity 
this kind of wine dominates in terms of ac...
-
hosp 1010 final misc au gaillard Exam Questions and Answers 100% Pass
- Exam (elaborations) • 5 pages • 2024
- Available in package deal
-
- $11.49
- + learn more
hosp 1010 final misc au gaillard Exam 
Questions and Answers 100% Pass 
these are examples of _________ ______. 
-sporting events 
-festivals 
-corporate events 
-conventions 
-social - Answer- special events 
seminars, workshops, meetings, conferences are types of _____________ events. - 
Answer- corporate 
conventions, trade shows, meetings are types of __________ events. - Answer- 
association 
_______ balls and fund-raising events - Answer- charity 
this kind of wine dominates in terms of ac...
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