Nrf c - Study guides, Class notes & Summaries

NRF Customer service exam study guide with complete solutions.

NRF CUSTOMER SERVICE EXAM (100 QUESTIONS AND ANSWERS) 1. A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants: Get to know what the customer wants

Incident Safety Officer (TCFP) Exam Questions And Answers 2023/2024 (Graded 100%). Which NFPA standard lists the ISO requirements, duties, and responsibilities? A) NFPA 1500 B) NFPA 1026 C) NFPA 1521 D) NFPA 1561 D) NFPA 1561 Whose role is it to focus on scene-specific operations? A) The incident commander B) The incident safety officer (ISO) C) Both the ISO and HSO D) The health and safety officer (HSO) B) The incident safety officer (ISO) Which NFPA standard currently sets the ISO ...

NRF Customer Service 100 Questions and Answers 100% CorrectNRF Customer Service 100 Questions and Answers 100% CorrectNRF Customer Service 100 Questions and Answers 100% Correct When balancing service between phone customers and those you may already be helping in the store, you should: • a) Excuse yourself courteously from your in-store customer saying that you'll be right back and answer the phone • b) Move your in-store customer over by the phone and help both customers at the sam...

NRF Customer Service 100 Questions and Answers 2024 Exam Graded A+ When balancing service between phone customers and those you may already be helping in the store, you should: • a) Excuse yourself courteously from your in-store customer saying that you'll be right back and answer the phone • b) Move your in-store customer over by the phone and help both customers at the same time • c) Tell your in-store customer that you need to get the phone and she should look around for awhi...

NRF Customer service exam latest guide 2024/2025;consisting of questions and answers that will appear on the test.(100% solved) A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants Ans- Get to know what the customer wants Which of the following are appropriate reasons for following up with a customer? • You are curious whet...

NRF Customer Service Exam Study Guide A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Get to know what the customer wants Which of the following are appropriate reasons for following up with a customer? • You are curious whether a gift your customer purchased was well received • You finally located an item the custo...

NRF Certificate Test which of the filling is a term for physical goods that are bought and sold? a. sales b. products c. pricing d. services - b. products which of the following is a standard term that describes the audience of retail stores - that is, the people who will buy things from the stores? a. manufacturers b. wholesalers c. buyers d. customers - d. customers which of the following is a term for intangible things, such as providing delivery, that are sold by retailers...

NRF Certificate Test which of the filling is a term for physical goods that are bought and sold? a. sales b. products c. pricing d. services - b. products which of the following is a standard term that describes the audience of retail stores - that is, the people who will buy things from the stores? a. manufacturers b. wholesalers c. buyers d. customers - d. customers which of the following is a term for intangible things, such as providing delivery, that are sold by retailers...

NRF Certificate Test which of the filling is a term for physical goods that are bought and sold? a. sales b. products c. pricing d. services - b. products which of the following is a standard term that describes the audience of retail stores - that is, the people who will buy things from the stores? a. manufacturers b. wholesalers c. buyers d. customers - d. customers which of the following is a term for intangible things, such as providing delivery, that are sold by retailers...