Nrf customer services - Study guides, Class notes & Summaries

QUESTIONS AND ANSWERS

Customer Service & Sales Fundamentals by NRF with Complete SolutionsCustomer Service & Sales Fundamentals by NRF with Complete SolutionsCustomer Service & Sales Fundamentals by NRF with Complete Solutions Retailing - ANSWER-the method by which consumers acquire products and services retailer - ANSWER-Receives, stores, displays, and presents the products to Customers. Which of the 6 types of customers are you most like? Explain how this type this type of customer shops. - ANSWER-1. innovat...

NRF Customer Sales & Service Review Questions and Answers 100% CorrectNRF Customer Sales & Service Review Questions and Answers 100% CorrectNRF Customer Sales & Service Review Questions and Answers 100% Correct Retailing is comprised of all of the business activities that add value to the products and services customers buy. This includes: 1) merchandise assortment 2) packaging 3) customer service 4) All of the above - ANSWER-All of the above List the elements of the distribution channe...

NRF Customer Sales & Service Exam Review with Correct Answers Retailing is comprised of all of the business activities that add value to the products and services customers buy. This includes: 1) merchandise assortment 2) packaging 3) customer service 4) All of the above - Answer ️️ -All of the above List the elements of the distribution channel in the correct order: Men Want Real Chics - Answer ️️ -Manufacturer, Wholesaler, Retailer, and Customer Ashley Furniture is an example...

NRF RETAIL INDUSTRY FUNDAMENTALS REVIEWED QUESTIONS AND ANSWERS Which of the following is most likely to be a role in a retail career? A. Buyer B. Mechanic C. Babysitter D. Therapist A. Buyer From the list below, select the business in the retail industry. A. Doctor's office B. Department store C. Car Repair Shop D. City Park B. Department Store A Person or a company that sells goods and/or services to a customer is called a A. seller B. customer C. consumer D. retailer D....

NRF Vocabulary Test with Complete Solutions Corporation - Answer-A business that has shareholders through publicly traded stock, and usually has a centralized decision-making for its multiple store locations. Corporate-owned retailers include large chains such as Walmart, Kroger and Target. Customers (or consumers) - Answer-People who purchase goods or services from a business. Distribution channel - Answer-A path through which a product travels from its creation to when it reaches the...

NRF Certification Test with Complete Solutions brick-and-mortar - Answer-the presence of a physical storefront and face-to-face customer experiences closeout stores - Answer-off-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue - Answer-advertising message that impacts purchase decisions comparison shopper - Answer-the customer who spends time searching for the best price or deal on the item she is lo...

NRF customer service Exam Questions with All Correct Answers Brick- and-mortar - Answer-The presence of a physical storefront and face-to-face customer experience. Closeout stores - Answer-Off-price stores that offer an assortment of brand-name merchandise at a significant discount off the the manufacturer's price Commercial cue - Answer-Advertising message that impacts purchase decisions convenience stores - Answer-These stores aim at providing their customers a convenient shoppin...

NRF Customer Service Exam Study Guide A good reason for creating an opening for discussion is to: - Get to know what the customer wants Which is an appropriate reasons for following up with a customer? - You finally located an item the customer asked for a while back T/F: Customer follow-up is always a good idea, no matter what the situation. - False How would you handle a situation where a customer wants a brand that you don't carry? - Get permission from him to show the items y...