Shift lead cert - Study guides, Class notes & Summaries

What do you do if an employee is injured? - Answer- Call 911 if necessary. Call Area Coach and General Manager. Fill out and scan/email or phone scan and send in employee injury report form found on TeamLyders under Resources>Security & Loss Prevention>Injury Form. What do you do if a customer is injured? - Answer- Assist customer using E.A.R.S., Call 911 if needed, Call Area Coach and General Manager, Do not authorize treatment or payment, Do not accept fault, Fill out and email in cus...

How has your role changed now that you're a shift lead ? - Answer- *Communicating with your team about what needs to be cleaned. *Deploy schedule and make sure everyone's performing their best. *Take charge to make sure expired product is discarded. *When you're sharing on the spot feedback, in what order do you share feedback? - Answer- *Be nice. *Describe the behavior *Explain what the effect of the behavior was. *State the why and the desired outcome. What are the reasons your v...

How has your role changed now that you're a shift lead ? - Answer- *Communicating with your team about what needs to be cleaned. *Deploy schedule and make sure everyone's performing their best. *Take charge to make sure expired product is discarded. *When you're sharing on the spot feedback, in what order do you share feedback? - Answer- *Be nice. *Describe the behavior *Explain what the effect of the behavior was. *State the why and the desired outcome. What are the reasons your v...

Shift Lead Certification Questions - Team Lyders Course Shift Lead Certification Institution Shift Lead Certification What do you do if an employee is injured? - Answer- Call 911 if necessary. Call Area Coach and General Manager. Fill out and scan/email or phone

What does TRED stand for ? correct answers T- Target Settings R- Rush Ready E- Equipment D- Deployment What are the 3 steps to the Make Up Process ? correct answers Answer, fix, surprise and delight. When is a safe audit conducted during your shift ? correct answers Open, mid, and closing What do you do if the safe is short ? What if it is over ? correct answers Short: out of the register Over: include in the next drop What do you do for an injury in the store ? correct answers...

What do you do if an employee is injured? correct answers Call 911 if necessary. Call Area Coach and General Manager. Fill out and scan/email or phone scan and send in employee injury report form found on TeamLyders under Resources>Security & Loss Prevention>Injury Form. What do you do if a customer is injured? correct answers Assist customer using E.A.R.S., Call 911 if needed, Call Area Coach and General Manager, Do not authorize treatment or payment, Do not accept fault, Fill out and ...

Taco Bell Shift Lead Certification 2019(updated)graded A+ to passAt opening, are you ever allowed to enter the restaraunt alone? No, it's unsafe. At opening, where do you park your car? In the front. At opening, if it is still dark out or before 7:00am, can you use the back door to take out trash? No. At closing, what is the latest that the trash can be taken out? Before the dining room closes. True or False: Dining room lihts stay on until the Drive-thru is clos...

How has your role changed now that you're a shift lead ? correct answers *Communicating with your team about what needs to be cleaned. *Deploy schedule and make sure everyone's performing their best. *Take charge to make sure expired product is discarded. *When you're sharing on the spot feedback, in what order do you share feedback? correct answers *Be nice. *Describe the behavior *Explain what the effect of the behavior was. *State the why and the desired outcome. What are the re...

How has your role changed now that you're a shift lead ? CORRECT ANSWER *Communicating with your team about what needs to be cleaned. *Deploy schedule and make sure everyone's performing their best. *Take charge to make sure expired product is discarded. *When you're sharing on the spot feedback, in what order do you share feedback? CORRECT ANSWER *Be nice. *Describe the behavior *Explain what the effect of the behavior was. *State the why and the desired outcome. What are the reas...