Zendesk support Study guides, Class notes & Summaries
Looking for the best study guides, study notes and summaries about Zendesk support? On this page you'll find 206 study documents about Zendesk support.
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Zendesk Support Admin Certification Exam Actual Questions and Answers 2024 with complete solutions
- Exam (elaborations) • 8 pages • 2024
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Zendesk Support Admin Certification Exam Actual Questions and Answers 2024 with complete solutions
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Zendesk Support Admin Certification Questions and Answers with complete solution
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What is a View? - Answer-Group tickets based on criteria that the Admin defines. What are Ticket Fields? - Answer-Areas inside tickets to add in more contextual information about the customer. What are Events? - Answer-Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? - Answer-Enable agents to update tickets with scripted answers based on predefined actions/events. What are the 3 types of Busines...
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Zendesk Support Admin Certification: Questions With Accurate Solutions
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Zendesk Support Admin Certification: Questions With Accurate Solutions
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Zendesk Support Admin Certification Exam Questions With Complete Solutions!!
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Zendesk Support Admin Certification Exam Questions With Complete Solutions!!
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Zendesk Support Admin Certification Exam Questions and Answers
- Exam (elaborations) • 8 pages • 2024
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Zendesk Support Admin Certification Exam Questions and Answers
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Zendesk Support Admin Certification Complete Exam Questions With Correct Answers
- Exam (elaborations) • 8 pages • 2024
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Zendesk Support Admin Certification Complete Exam Questions With Correct Answers What is a View? Group tickets based on criteria that the Admin defines. What are Ticket Fields? Areas inside tickets to add in more contextual information about the customer. What are Events? Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? Enable agents to update tickets with scripted answers based on ...
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Zendesk Support Admin Certification Exam Questions With 100% Correct Answers Graded A+
- Exam (elaborations) • 8 pages • 2024
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Zendesk Support Admin Certification Exam Questions With 100% Correct Answers Graded A+ What is a View? Group tickets based on criteria that the Admin defines. What are Ticket Fields? Areas inside tickets to add in more contextual information about the customer. What are Events? Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? Enable agents to update tickets with scripted answers bas...
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Zendesk Support Admin Certification Exam
- Exam (elaborations) • 11 pages • 2024
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Zendesk Support Admin Certification Exam
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Zendesk Support Admin Certification Questions With Complete Solutions Graded A+
- Exam (elaborations) • 8 pages • 2023
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Zendesk Support Admin Certification Questions With Complete Solutions Graded A+
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Zendesk Support Admin Certification || Guaranteed Pass!!!
- Exam (elaborations) • 7 pages • 2024
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What is a View? correct answers Group tickets based on criteria that the Admin defines. What are Ticket Fields? correct answers Areas inside tickets to add in more contextual information about the customer. What are Events? correct answers Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? correct answers Enable agents to update tickets with scripted answers based on predefined actions/events. ...
