911 dispatch exam 2024 - Study guides, Class notes & Summaries

LLPSD - FF1 Chapter 4 Exam Practice Questions and Answers What should a call-taker do if a call comes in about an issue the fire department does not handle? a. Send the call to he back of teh queue and take it when there is no priority traffic b. Politely inform the called that the fire department does not provide assistance for his or her issue. c. Advise the caller to call back on the nonemergency line. d. Transfer, direct, or refer the caller to the appropriate agency. - ANSWER-d. Trans...

Test Bank For Emergency Care 14th Edition By Daniel Limmer, Michael F. O'Keefeand Edward T. Dickinson Complete All Chapters New Update 2023/2024. Which of the following groups is credited with developing the earliest documented emergency medical service? A) The Spanish B) The Egyptians C) The Mayans D) The French - Explanation: A) INCORRECT. The Spanish did not develop the first documented emergency medical service; the French did in the 1700s. B) INCORRECT. Although known for progress i...

Emergency Care 14th Edition by Daniel Limmer, Michael F. O'Keefe and Edward T. Dickinson Test Bank Complete All Chapters New Revised Update 2023/2024. Which of the following refers to a program or process for evaluating and improving the effectiveness of an EMS system? A) Quality improvement B) System effectiveness management C) Process Improvement Plan (PIP) D) Total quality system - A) CORRECT. Quality improvement (QI) consists of continuous self-review with the purpose of identifying a...

Fire Ch. 2 Communications Exam Questions & Answers 2023/2024 Fire department communications can be divided into what two types? - ANSWER-Emergency and non emergency Emergency Service Specific Telecommunications Center - ANSWER-Separate telecommunications or dispatch centers that the fire department, emergency medical service, or law enforcement agency operates. Public Safety Answering Point (PSAP) - ANSWER-Central location that takes all emergency calls and routes the call to the fire...

FISDAP Operations Exam Study Questions and Answers 2024 When using PCR for research or quality assurance. What should you delete? Pt's name/ emt's name/ response times/ treatments rendered - -Patient’s name 6 yo child fell at the park. No adult around. Type of consent? Implied/ legal/ expressed/ pediatric - -Implied First to arrive. Using START, you should identify pts who? Ambulatory/ deceased/ unresponsive/ breathing - -Ambulatory Partner comes to work dirty and leaves trash. Best ...

Advanced EMT A Clinical - Reasoning Approach Second Edition Section 1 Key Terms (Chapters 1 - 6) Exam 2023-2024 Advanced Emergency Medical Technician (Advanced EMT) - Answer-A prehospital emergency care provider who uses basic and limited advanced life support skills to care for acutely ill and injured patients. Also called AEMT. advanced life support (ALS) - Answer-Complex patient care assessments and interventions that require in-depth training. allied health care professionals -...

NECI 911 Dispatch Certificate Test Exam Questions With Correct Answers Code of Ethics - answerSet boundaries before any unwanted events occur Values - answerBelief, mission, goals or a philosophy that is really meaningful Values of a 911 Agency - answerContinuous improvement, caller satisfaction, employee development, innovation, maximize utilization of resources, and commitment to the community Ethics - answerThe word originates from the Greek word "ethikos" meaning moral or showing mo...

911 Dispatch Exam Questions And Answers. Verified And Updated. Define the term PSAP - answerPublic safety abswering point Define ethics - answerIt involves an individuals personal, profession and organization rules of conduct. It includes opinions and feelings about manners and behaviors. List the three primary disciplines of public safety - answerLaw enforcement, fire service, emergency medical service communication What does a chain of command define - answerThe relationships between fr...

When an ETC is having trouble communicating with a caller who primarily speaks a foreign language, the ETC should: - Ans - Obtain foreign language support, if available. In an emergency telecommunications context, what does the acronym CAD stand for? - Ans - Computer Aided Dispatch If a responder or field unit needs additional resources at the scene, who would typically be responsible for locating, notifying, and coordinating those additional resources? - Ans - The Emergency Telecommunicato...