Cob 202 Study guides, Class notes & Summaries

COB 202 - 1st Test - (Ch. 2,3,7) EXAM QUESTIONS AND CORRECT DETAILED ANSWERS|AGRADE Dave Docket, the installation manager at Kleen Waterproofing, receives a high number of customer complaints that several crewmembers either come late to the job or they do not show up at all, without any communication with the customers. The job completion dates keep getting delayed, and customer dissatisfaction rate keeps increasing. Dave hires several new employees who are motivated, able to perform...

T/F: The outcome-input ration is the value of the inputs you provide divided by the value of the outcomes you receive in the exchange relationship - false T/F: To learn about their progress toward goal accomplishment, employees usually prefer feedback from supervisors and other people over nonsocial sources - false T/F: Under reward inequity occurs when an individual's outcome-input ration is lower than the outcome-input ratio of a comparison other - true T/F: Motivation is closely rel...

COB 204 Final Exam Study Guide 2023 Actual Questions and Answers Complete

Power - The capacity of a person, team, or organization to influence others Features of Power - 1. Only the potential (not act) to change someone's attitude or behavior 2. Power is based on the target's perception that the power holder controls a valuable resource 3. Power involves asymmetric dependence 4. People may be unaware of their power Countervailing Power - The capacity of a person to keep a more powerful person in the exchange relationship Legitimate Power - An agreement am...

COB 202 - 1st Test - (Ch. 2,3,7) EXAM QUESTIONS AND CORRECT DETAILED ANSWERS|AGRADE Dave Docket, the installation manager at Kleen Waterproofing, receives a high number of customer complaints that several crewmembers either come late to the job or they do not show up at all, without any communication with the customers. The job completion dates keep getting delayed, and customer dissatisfaction rate keeps increasing. Dave hires several new employees who are motivated, able to perform...

when do people work harder - *they have greater control over their work environment *they are motivated by positive peer pressure from teammates 6 major benefits of studying human relations - 1. acquire valid info about human behavior 2. develop skills in dealing with people 3. learn to cope with job problems 4. cope with personal problem 5. capitalize on opportunities 6. demonstrate potential for advancement

COB 202 - 1st Test - (Ch. 2,3,7) EXAM QUESTIONS AND CORRECT DETAILED ANSWERS|AGRADE Dave Docket, the installation manager at Kleen Waterproofing, receives a high number of customer complaints that several crewmembers either come late to the job or they do not show up at all, without any communication with the customers. The job completion dates keep getting delayed, and customer dissatisfaction rate keeps increasing. Dave hires several new employees who are motivated, able to perform...

COB 202 - 1st Test - (Ch. 2,3,7) EXAM QUESTIONS AND CORRECT DETAILED ANSWERS|AGRADE

COB 291 Final Exam 2023 with complete solution