Customer service Study guides, Class notes & Summaries
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Course Careers Exam| Questions and Verified Answers| 100% Correct| Grade A (2023/ 2024 Update)
- Exam (elaborations) • 26 pages • 2023
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Course Careers Exam| Questions and Verified Answers| 100% Correct| Grade A (2023/ 2024 Update) 
 
Q: What is the formula for predicting sales? 
Efficiency + Performance = Effectiveness 
 
Efficiency + Effectiveness = Performance 
 
Effectiveness + Performance = Efficiency 
 
 
Answer: 
Efficiency + Effectiveness = Performance 
 
 
 
Q: Who are you calling with your direct cold call outreach? 
Someone above or horizontal to your ideal buyer persona 
 
Someone below your ideal buyer persona 
 
Som...
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NCTI FINAL EXAM: PROGRESSION FIELD TECH 2 - 3 TEST EXAM| LATEST UPDATE 2023 / 2024| Complete Solutions Field Tech II - III Conventional
- Exam (elaborations) • 33 pages • 2023
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NCTI FINAL EXAM: PROGRESSION FIELD TECH 2 - 3 TEST EXAM| LATEST UPDATE 2023 / 2024| Complete Solutions 
 
Field Tech II - III Conventional 
 
 
What is one reason why broadband cable operators install fiber-optic cable in stages instead of changing the infrastructure all at once? - ANSWER Changing the infrastructure all at once would cause too many service disruptions. 
 
 
 
 
 
What is the difference between the fiber-to-the-node (FTTN) and fiber-to-the-...
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TAX2601 Assignment 3 (QUALITY ANSWERS) Semester 2 2024
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This document contains workings, explanations and solutions to the TAX2601 Assignment 3 (QUALITY ANSWERS) Semester 2 2024. For assistance whats-app us on 0.6.8..8.1.2..0.9.3.4... QUESTION 1 (12 marks) 
Easy Elevators (Pty) Ltd’s (“EE”) core business is the maintenance of elevators in residential and commercial buildings in the Gauteng region. It has service agreements with each of its customers and in terms of these, a monthly maintenance fee of R15 000 is payable on or before the seventh ...
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Unit 14 Learning Aim C (Investigating Customer Service)P4,P5,P6,m3,d3
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Unit 14 Learning Aim C (Investigating Customer Service) P4,P5,P6,m3,d3
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Test Bank for Essentials of Marketing, 18th Edition by Cannon Perreault
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Test Bank for Essentials of Marketing 18e 18th Edition by Joseph Cannon, William Perreault and E. Jerome McCarthy. Full Chapters test bank included (Ch 1 to 19) 
 
Chapter 1: Marketing's Value to Consumers, Firms, and Society 
 
Chapter 2: Marketing Strategy Planning 
 
Chapter 3: Evaluating Opportunities in the Changing Market Environment 
 
Chapter 4: Focusing Marketing Strategy with Segmentation and Positioning 
 
Chapter 5: Final Consumers and Their Buying Behavior 
 
Chapter 6: Busine...
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Rise Up Customer Service and Sales Exam Latest Update 2023-2024 Questions and Correct Answers Rated A+
- Exam (elaborations) • 9 pages • 2023
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Rise Up Customer Service and Sales 
Exam Latest Update 
Questions and Correct Answers Rated 
A+
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NRF Customer service exam study guide 2023, Complete solutions
- Exam (elaborations) • 14 pages • 2023
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A good reason for creating an opening for discussion is to: 
 
• Break down the customer's sales resistance 
• Convince the customer how much you know about the product 
• Get to know what the customer wants - ANSWER Get to know what the customer wants 
 
Which of the following are appropriate reasons for following up with a customer? 
 
• You are curious whether a gift your customer purchased was well received 
• You finally located an item the customer asked for a while back 
• Y...
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Test Bank for Managing Operations Across the Supply Chain, 5th Edition by Swink
- Exam (elaborations) • 261 pages • 2023
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Test Bank for Managing Operations Across the Supply Chain, 5th Edition 5e by Morgan Swink, Steven Melnyk, Janet L. Hartley and M. Bixby Cooper. 
 
Full Chapters test bank are included 
 
Part 1: SUPPLY CHAIN: A PERSPECTIVE FOR OPERATIONS MANAGEMENT 
 
Chapter 1: Introduction to Managing Operations Across the Supply Chain 
 
Chapter 2: Operations and Supply Chain Strategy 
 
 
 
Part 2: FOUNDATIONS OF OPERATIONS MANAGEMENT 
 
Chapter 3: Managing Processes and Capacity 
 
Chapter 3: Chapter Supp...
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TAX2601 Assignment 3 (ANSWERS) Semester 2 2024 - DISTINCTION GUARANTEED
- Exam (elaborations) • 7 pages • 2024
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ProServe Questions and Answers Latest Version Graded A
- Exam (elaborations) • 22 pages • 2023
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ProServe Questions and Answers Latest Version Graded A ProServe provides? Social responsibility training in regard to liquor sales and serving and does not replace training required of me by my employer 
AGLC Alberta Gaming and Liquor Commission 50 Corriveau Ave St Albert T8N3T 
Who needs proserve everyone basically except kitchen staff,cleaning staff, and bussers 
Class C Special event needs PS by first day of event 
Expiry 5 years Have 30 days from start date of employment to complete 
ProTec...
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