Determining repair costs Study guides, Class notes & Summaries

Competitive Bids ~~> The competitive bid process requires that two or more repairers submit competitive estimates or "bids" for a specific repair job. The amount of the low, complete bid is generally considered to be the "competitive" price and is used as the basis for settlement. In all cases, the vehicle owner selects the facility that will perform repairs. PCPs ~~> State Farm uses a continuous survey that gives repairers the opportunity to provide information onlin...

Select Service Program - CORRECT ANSWER - In some market areas, repairers have been selected to participate in State Farm's Select Service Program. The program is designed to enhance claim service, increase efficiency, and afford customers an opportunity to select qualified repairers to inspect and estimate vehicle damage Paintless Dent repair - CORRECT ANSWER - Paintless Dent Repair (PDR) is an industry recognized repair process that involves the removal of hail dents or other types of dama...

Amanda is measuring the temperature. She looks at the thermometer and sees that it is somewhere between 65 and 66 degrees Fahrenheit. She is okay with the temperature in between two integers because she knows temperature is not ________ data, but temperature is _________ data.  a) Nominal, Ordinal  b) Nominal, Discrete  c) Continuous, Discrete  d) Discrete, Continuous Feedback: The correct answer is D. Temperature is not a measure that comes in increments (discrete) but is co...

Competitive Bids - ANSWER The competitive bid process requires that two or more repairers submit competitive estimates or "bids" for a specific repair job. The amount of the low, complete bid is generally considered to be the "competitive" price and is used as the basis for settlement. In all cases, the vehicle owner selects the facility that will perform repairs. PCPs - ANSWER State Farm uses a continuous survey that gives repairers the opportunity to provide information online. The...

Select Service Program - CORRECT ANSWER - In some market areas, repairers have been selected to participate in State Farm's Select Service Program. The program is designed to enhance claim service, increase efficiency, and afford customers an opportunity to select qualified repairers to inspect and estimate vehicle damage Paintless Dent repair - CORRECT ANSWER - Paintless Dent Repair (PDR) is an industry recognized repair process that involves the removal of hail dents or other types of dama...

Question 1: How must a client submit a claim for service or repair of a defect on fit and finish items after a remodel? A.) by certified mail B.) by overnight mail C.) by personal delivery D.) any of the above Correct Answer D. A client may use the normal customer-service procedures agreed to between the client and the contractor, but the client must notify the contractor of the defect in writing by certified mail, overnight mail, or personal delivery before the client may file an...

State Farm Independent Auto Exam Questions and Answers Select Service Program In some market areas, repairers have been selected to participate in State Farm's Select Service Program. The program is designed to enhance claim service, increase efficiency, and afford customers an opportunity to select qualified repairers to inspect and estimate vehicle damage Paintless Dent repair Paintless Dent Repair (PDR) is an industry recognized repair process that involves the removal of hail dents ...

State Farm Independent AutoExam Questions with 100% Correct Answers Select Service Program In some market areas, repairers have been selected to participate in State Farm's Select Service Program. The program is designed to enhance claim service, increase efficiency, and afford customers an opportunity to select qualified repairers to inspect and estimate vehicle damage Paintless Dent repair Paintless Dent Repair (PDR) is an industry recognized repair process that involves the removal o...

State Farm Independent AutoExam Questions with 100% Correct Answers Select Service Program In some market areas, repairers have been selected to participate in State Farm's Select Service Program. The program is designed to enhance claim service, increase efficiency, and afford customers an opportunity to select qualified repairers to inspect and estimate vehicle damage Paintless Dent repair Paintless Dent Repair (PDR) is an industry recognized repair process that involves the removal o...

Select Service Program - Answer-In some market areas, repairers have been selected to participate in State Farm's Select Service Program. The program is designed to enhance claim service, increase efficiency, and afford customers an opportunity to select qualified repairers to inspect and estimate vehicle damage Paintless Dent repair - Answer-Paintless Dent Repair (PDR) is an industry recognized repair process that involves the removal of hail dents or other types of damage from metal exte...