Epq 2 - Study guides, Class notes & Summaries

1. TQM: Total Quali- ty Management 2. Customer De- fined Quality 3. Conformance to specification 4. Example of Con- formance to specification is an integrated organizational effort designed to improve quality at every level. TQM is about meeting quality expectations as defined by the customer. measures how well the product or service meets the targets and tolerances determined by its designers. The wait for hotel room service may be specified as 20 minutes, but there may be an acceptable delay...

C720 Readiness Assessment 4.0 Under what two conditions should a periodic review system be adopted? Choose 2 answers When a company must manually track inventory levels When a supplier will only deliver at a specific interval When a supplier will not be able to monitor the inventory When the demand for a product is constant, but at a low level What characteristics are mostly associated with a perpetual inventory system? Choose 2 answers When a company must manually track inventor...

OPERATIONS MANAGEMENT Questions and Answers Already Passed A+ What does ERP stand for? A) educational resources planning B) enterprise resource planning C) enterprise reliability production D) end routing procedure E) easy resource planning ANS*** Enterprise Resource Planning The availability of ERP supported data can increase ___________ as well as ___________. A) productivity, customer costs B) productivity, invoicing costs C) material costs, customer satisfaction D) materia...

1. Internal resource constraint 2. Capacity-con- strained 3. Customer Re- lationship Man- agement (CRM) A regular bottleneck Bottleneck caused by inefficient usage Software solutions that enable the firm to collect cus- tomer-specific data 4. allowance factor the amount of time the analyst allows for personal time, fatigue, and unavoidable delays 5. appraisal costs Costs incurred in the process of uncovering defects 6. common Random causes that cannot be identified 7. consumer's ris...

C720 OA Prep Terms Q AND A COMPLETED /VERIFIED 2022Output Represents the final good or service that is produced for the customer Output Worth less to the consumer that the total cost of the inputs Ethics the sense of what is right and wrong that guide behavior. Fraud, wrong doing, dishonesty, etc. Input People, Capital, Material, Energy Output Services, Goods Sustainability the ethical issues an organization faces to balance financial performance while ma...

1 Operations and Supply Chain Management - C720 (WGU) Exam Elaborations Graded 100% Operations - The process used to acquire inputs, such as people, capital, and material, and transform them into outputs, such as products and services. Operations Manager - They allocate resources. Capital - Facilities and equipment Competitive Advantage - Developing capabilities that customers value, can be sustained over the long-term, and competitors find difficult to replicate. Inseparability - The proc...

Operations and Supply Chain Management - C720 (WGU) exam graded a Operations *** The process used to acquire inputs, such as people, capital, and material, and transform them into outputs, such as products and services. Operations Manager *** They allocate resources. Capital *** Facilities and equipment Competitive Advantage *** Developing capabilities that customers value, can be sustained over the long-term, and competitors find difficult to replicate. Inseparability *** The pro...

WGU C720 ________ and ________ crucial and relate to both the design of goods and services. - Correct Answer-Product & process design Tangible Goods - Correct Answer-Merchandise you can put your hands on. Physical objects. Intangible Good - Correct Answer-Good that does not have a physical nature - can be digital goods (apps, downloadable music) or virtual (bit-coin) Knowledge, education, software, consulting, media, information and data, etc. Product Design - Correct Answer-t...

WGU C720 All Competencies Latest 2022 Already Passed. Rated A Document Content and Description Below WGU C720 All Competencies Latest 2022 Already Passed ________ and ________ crucial and relate to both the design of goods and services. Product & process design Tangible Goods Merchand ise you can put your hands on. Physical objects. Intangible Good Good that does not have a physical nature - can be digital goods (apps, downloadable music) or virtual (bit-coin) Knowledge, education, software, c...

WGU - C720 Operations and Supply Chain Management Already Passed. Rated A Document Content and Description Below WGU - C720 Operations and Supply Chain Management Already Passed Ethics Are a sense of what is right and wrong that guide behavior. This set of standards is often more stringent than legal st andards. Test questions on the OA will require you to understand right and wrong regarding common business practices. Anything related to fraud, wrong doing, dishonesty, etc., even if it is to ...