Examples of bad service - Study guides, Class notes & Summaries

TEST BANK Enterprise Risk Management S - The Marketplace to Buy and Sell your Study Material 1 RSK2601 TEST BANK Question 1 Which one of the following is a benefit of effective risk and opportunity management? 1) Improved profit certainty 2) Increased shareholder value 3) Increased stakeholder confidence Correct option 3 4) Lower economic returns Explanation Improved cost certainty, sustainable shareholder value, increased stakeholder confidence and higher economic returns are all benefits of ef...

What Act shaped how commercial insurance carriers approached the concepts of paying for medical care? - ANSWER-HMO Act of 1973 ACA - ANSWER-Affordable Care Act HMO (Health Maintenance Organization) - ANSWER-The organization is both the insurer and provider of a set of defined services. Patients within this network must use an in-network provider for their services to be covered. Capitation Payment - ANSWER-part of prospective payment in which healthcare providers receive fixed monthly p...

Indirect Loss - Answer- A secondary loss that follows from a direct loss to insured property from a covered peril. Ex. Hotel expenses incurred by the insured while a fire-damaged home is repaired is an indirect loss that follows the direct loss of the home. Exclusive Agency System - Answer- An insurance distribution system in which producers (agents) represent a single company. Ex. In the exclusive agency system, insurers use independent contractors (exclusive agents) that represent only on...

Fundamentals CMS Midterm Terms in this set (200) A nurse is assessing the heart sounds of a client who has developed chest pain that becomes worse with inspiration. The nurse auscultates a high- pitched scratching sound during both systole and diastole with the diaphragm of the stethoscope positioned at the left sternal border. Which of the following heart sounds should the nurse document? A. Audible Click B. Murmur C. Third heart sound D. Pericardial friction rub A nurse is obtaining ...

Which client form allows clients to understand and accept any and all risks associated with beginning an exercise program? - liability waiver A movement that keeps the distal end of the body segment fixed in one location describes what type of kinetic chain movement? - Closed kinetic chain movement Which of the following is considered an incomplete protein? - peas For the average adult what percentage of the diet should be carbohydrates? - 45 to 65 percent of daily calories In which ...

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Absolute Level - ANSWER The reward can be defined. Paying an employee $50,000 salary per year is an example. Administrative - ANSWER Pertaining to the activities of running an organization or a business. Anchored Rating Scale - ANSWER Uses examples or definitions of typical behaviors to define each point along the scale. Autonomy - ANSWER Giving employees discretion in choosing what to do and how to do it. Bad Data Challenge - ANSWER Exists because the data a company obtains about ma...

The reward can be defined. Paying an employee $50,000 salary per year is an example. o :## Absolute Level Pertaining to the activities of running an organization or a business. o :## Administrative Uses examples or definitions of typical behaviors to define each point along the scale. o :## Anchored Rating Scale Giving employees discretion in choosing what to do and how to do it. o :## Autonomy Exists because the data a company obtains about market rates may not be an accurate represen...

Sterile Processing - Final Exam Study Guide Graded A B Why is it important to evenly distribute large instruments in a set? A. The set is difficult to carry if the weight is unevenly distributed B. Extra condensation will make the set more difficult to dry C. It is easier for the end user to sort the instrument D. The overall weight of the set is affected A Which of the following BEST describes the overall role of the CS/SPD A. To provide dependable service to enhance patient care B. To pr...

What is a Business? - Answer- an organization that provides goods and services to earn a profit What is a nonprofit? - Answer- any profits generally put back into the organization, instead of going to owners/shareholders Examples of non-profit goals: - Answer- - environmental preservation - Mental health - decreasing homelessness Roles of Business in Society (5) - Answer- - employment -production of goods/services we want/need - innovation of new goods/services - community leadersh...