Full service hotel - Study guides, Class notes & Summaries

Which of the following would NOT be a moment of truth? - Amswer-your car will not start when it is time to go to the restaurant Internal customers are - Amswer-the employees Anyone who receives or benefits from the output of someone's work is - Amswer-a guest Quality guest service requires that we - Amswer-understand our guest's needs Guest calls for reservations and a guest welcome are both examples of what? - Amswer-Moments of Truth Inseparability refers to - Amswer-the fact that prod...

TAP Travel Career Development EXAM SOLVED COMPLETE QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS) 1. American Automobile Association (AAA) - ANSWER A motor club that offers members a variety of travel and motoring services in the United States. 2. American Hotel and Lodging Association (AH&LA) - ANSWER association representing the lodging industry in the United States. 3. American plan (AP) - ANSWER The trade An arrangement in which the room rate ...

"The Golden Mean" - Refers to a formula for achieving perfect proportion. 1 tablespoon - 3 teaspoons 10 month old and 12 month old will do what if placed in the same room? - solitary 1st step in problem-solving - Identify or state the problem. 401K Plan - -You cannot use the money saved as a collateral for loans, They can invest in anything the wish, they match employee's contributions, pre-tax savings. -contribution plan where an employee can make contributions from his or her paycheck...

Prostart Year 1 Exam Questions and Answers 100% Pass The single most important part of personal hygiene for a food handler is 1.Washing Hands What is the combination of all the services that people need and will pay for when away from home? 2. Travel and Tourism Bacteria grow especially fast in the temperature range of 3. 70°F (21°C) to 125°F (52°C). What is it called when several people connect for the purpose of building relationships that may result in career advancement?...

Access to kula wai hydrotherapy garden is complementary with the purchase of any full service treatment at Laniwai - A Disney spy - True Adventures by Disney is the highest guest rated: - Disney vacation All Aulani Resort vacation villas feature full kitchens and washer/dryer units. - False All Disney Cruise Line itineraries are three, four or seven nights long. - False All rooms at Aulani Resort offer ocean views. - False Clients can enjoy a home-away-from-home atmosphere with meals prepa...

Front Office PASSED Actual Exam Questions and CORRECT Answers **give three examples of how incorrect data can affect the guest and the hotel - CORRECT ANSWER- -incorrect room number on key slip -incorrect data on guest folio -incorrect room rate levels of service of a hotel are indicated by which of the following? - CORRECT ANSWER- full-service, all suites, limited service, extended stay

Chapter 9 Food and Beverage Operations Question and answers rated A+ 2024Refers to items on a menu that are individually priced - correct answer A la carte A food event held in a hotel's privately reserved function room - correct answer Banquet In the U.S. the average full-service hotel can generate what percent or more of its total revenue from food and beverage sales? - correct answer 25 percent An employee over whom a supervisor has immediate authority; for example a sous chef is...

Early Adolescence - ANSWER The greatest amount of variation between people of the same age is found during protein serving size - ANSWER 3-6 oz Issac Newton discovered - ANSWER that color is in lighting and not in the object that the light is hitting Contrast is - ANSWER often used to create rhythm because it is an abrupt change instead of a gradual change Medicaid - ANSWER was designed by the Federal Government as a state program to help those who need and qualify for medical assist...

Chapter 9: Food and Beverage OperationsRefers to items on a menu that are individually priced - correct answer A la carte A food event held in a hotel's privately reserved function room - correct answer Banquet In the U.S. the average full-service hotel can generate what percent or more of its total revenue from food and beverage sales? - correct answer 25 percent An employee over whom a supervisor has immediate authority; for example a sous chef is a (?) of the executive chef - co...

Early Adolescence - Answer- The greatest amount of variation between people of the same age is found during protein serving size - Answer- 3-6 oz Issac Newton discovered - Answer- that color is in lighting and not in the object that the light is hitting Contrast is - Answer- often used to create rhythm because it is an abrupt change instead of a gradual change Medicaid - Answer- was designed by the Federal Government as a state program to help those who need and qualify for medical a...