Itil® 4 foundat - Study guides, Class notes & Summaries
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ITIL® 4 Foundation: Introduction Exam Questions with 100% Correct Answers
- Exam (elaborations) • 9 pages • 2025
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ITIL® 4 Foundation: Introduction Exam 
Questions with 100% Correct Answers 
Identify the missing word in the following sentence. 
ITIL, the most widely accepted approach to IT service management in the world, 
is developed, managed and operated by the [?] organization. 
—(ISC)² 
—ANXELOS 
—CompTIA 
—ISACA - ANXELOS 
is a joint venture set up in 2014 by the Government of the United Kingdom and 
Capita, to develop, manage and operate qualifications in best practice such as 
ITIL. 
Wh...

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ITIL® 4 Foundation | Practice Exam #1 completed 2022
- Exam (elaborations) • 12 pages • 2022
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ITIL® 4 Foundation | Practice Exam #1 completed 2022d 
What is the definition of a service? 
 
a) The means by which an organization is directed and controlled 
 
b) A set of specialized organizational capabilities for enabling value to customers 
 
c) A method for visualizing work, identifying potential blockages and resource conflicts, and managing work in progress 
 
d) A means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having ...
ITIL® 4 Foundation (Exams #1-6) Q&A_ Spring 2025 | COMPLETE SET QUESTIONS WITH ANSWERS
ITIL® 4 Foundation (Exams #1-6) Q&A_ Spring 2025 | COMPLETE SET QUESTIONS WITH ANSWERS

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