Itil® 4 foundation - Study guides, Class notes & Summaries
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Become ITIL® 4 Foundation Certified in 7 Days_Understand and Prepare for the ITIL Foundation Exam with Real-life Examples
- Presentation • 326 pages • 2024
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"Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts. 
The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL''''s guiding principles, service value chain, and the four dimensions of service management. Also included are the conce...
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ITIL 4 FOUNDATION INTRODUCTION WITH CORRECT ANSWERS
- Exam (elaborations) • 6 pages • 2024
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ITIL 4 FOUNDATION INTRODUCTION 
WITH CORRECT ANSWERS 
Identify the missing word in the following sentence. 
 
ITIL, the most widely accepted approach to IT service 
management in the world, is developed, managed and 
operated by the [?] organization. 
 
—(ISC)² 
—ANXELOS 
—CompTIA 
—ISACA ANSWER ANXELOS 
 
is a joint venture set up in 2014 by the Government of the 
United Kingdom and Capita, to develop, manage and operate 
qualifications in best practice such as ITIL. 
 ...
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IRM4727 2021 Semester Semester 01 & 02 COMBINED INTO SUPER SEMESTER -Assignment 02 QUESTIONS AND MEMORANDUM
- Exam (elaborations) • 51 pages • 2021
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IRM4727 2021 Semester 01 & 02 COMBINED INTO SUPER SEMESTER-Assignment 02 
Page 1 of 51 
IRM4727 2021 Semester Semester 01 & 02 
COMBINED INTO SUPER SEMESTER -Assignment 02 
QUESTIONS AND MEMORANDUM 
IMPORTANT INFORMATION – PLEASE READ CAREFULLY BEFORE DOING THE 
ASSIGNMENTS: 
This module (IRM4727) uses COMPLEX MULTIPLE-CHOICE QUESTIONS (MCQs) ONLY, for 
ALL the ASSIGNMENTS and the EXAM. 
There are 4 general types of complex MCQs used in all the assignments and exam. To help you 
familiarise yo...
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ITIL® 4 Foundation | Practice Exam #1 completed 2022
- Exam (elaborations) • 12 pages • 2022
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ITIL® 4 Foundation | Practice Exam #1 completed 2022d 
What is the definition of a service? 
 
a) The means by which an organization is directed and controlled 
 
b) A set of specialized organizational capabilities for enabling value to customers 
 
c) A method for visualizing work, identifying potential blockages and resource conflicts, and managing work in progress 
 
d) A means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having ...
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ITIL 4 Foundation notes - 22 pages with exam remarks
- Summary • 22 pages • 2023
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22 pages of hand written notes based on ITIL® Foundation: ITIL 4 Edition (2022). These notes include valuable insights and remarks from practice exams, as well as are covering related ITIL practices. 
 
I am proud to share that I have successfully passed the ITIL® Foundation exam with a score of 92%.
As you read this, a fellow student has made another $4.70
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ITIL v3 Foundation Practice Exam #1.docx new 2021 practice exam solution questions and answers
- Exam (elaborations) • 12 pages • 2021
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- $15.49
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ITIL v3 Foundation Practice Exam # new 2021 practice exam solution questions and answers 
1. What BEST describes a definitive media library (DML)? 
a) Secure location that holds definitive hardware spares 
b) Secure library where definitive authorized versions of 
 all media configuration items (CIs) are stored and protected 
c) Database that contains definitions of all media CIs 
d) Secure library where definitive authorized versions of 
 all software and back-ups are stored and protected 
2....
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