Itil 4 foundation level Study guides, Class notes & Summaries
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ITIL FOUNDATION 4 - PRACTICE EXAM REVIEW QUESTIONS AND ANSWERS, 100% ACCURATE, VERIFIED/[LATEST EXAM UPDATES]
- Exam (elaborations) • 4 pages • 2024
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ITIL FOUNDATION 4 - PRACTICE EXAM REVIEW QUESTIONS 
AND ANSWERS, 100% ACCURATE, VERIFIED/ 
What is the effect of increased automation on the 'service desk' practice? - -Greater ability to focus 
on customer experience when personal contact is needed 
Which term describes the functionality offered by a service? - -Utility 
Which is the purpose of the 'monitoring and event management' practice? - -To systematically 
observe services and service components, and record and report selected cha...
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ITIL 4 FOUNDATION PRACTICE EXAM REVIEW QUESTIONS AND ANSWERS, GRADED A+/ VERIFIED/[LATEST EXAM UPDATES]
- Exam (elaborations) • 5 pages • 2024
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ITIL 4 FOUNDATION PRACTICE EXAM REVIEW QUESTIONS 
AND ANSWERS, GRADED A+/ VERIFIED/ 
How does prioritization of incidents assist in incident Managment? - It ensures that incidents are 
resolved as quickly as possible 
Which value chain activity provides information about service Improvements to all value chain activities 
- Improve 
Which is the a purpose of the "information security" practice - Protect the information needed by 
the organization to conduct business 
Which are the key acti...
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ITIL 4 Foundation 100% verified 2022
- Exam (elaborations) • 22 pages • 2022
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ITIL 4 Foundation 100% verified 2022ITIL 
Describes how the components and activities of an organization interact to create value through IT-enabled services 
 
 
 
This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym 
ITIL 
 
 
 
ITIL Service Value System 
ITIL SVS 
 
 
 
ITIL SVS 
Describes how the components and activities of an organization interact to create value through IT-enabled services 
 
 
 
- ITIL Service Value Chain 
- ITIL Practices...
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WGU C846 - Practice Exams questions with 100% correct answers 2023/2024
- Exam (elaborations) • 2 pages • 2023
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WGU C846 - Practice ExamsDion Training Solutions has decided to create an online course for the ITIL 4 Foundation exam. The company developed their curriculum and then invited 50 students to participate in live training to determine if the training was effective. During the training, some students didn't understand the concept of the service value chain, so the instructor rewrote that portion of the curriculum. Which guiding principle is being demonstrated by this approach to curriculum develop...
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WGU C846 - ITIL 4 Foundation Sample Paper, Questions and answers, 100% Accurate. VERIFIED. 2024
- Exam (elaborations) • 11 pages • 2023
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WGU C846 - ITIL 4 Foundation Sample 
Paper, Questions and answers, 100% 
Accurate. VERIFIED. 
What is the effect of increased automation on the 'service desk' practice? 
A. Greater ability to focus on customer experience when personal contact is needed 
B. Decrease in self-service incident logging and resolution 
C. Increased ability to focus on fixing technology instead of supporting people 
D. Elimination of the need to escalate incidents to support teams 
A. Correct. Greater ability...
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WGU C838 Managing Cloud Security Final Exam Revised 2023 /2024
- Exam (elaborations) • 103 pages • 2023
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Question 1 
This cloud model is composed of five essential characteristics, three service models, and four deployment models. 
Please match the characteristics below with their descriptions 
Characteristic	Description 
1.	Broad	a. The provider’s computing resources are combined to 
	Network	serve multiple consumers using a multi-tenant model, 
Access	with different physical and virtual resources dynamically assigned and reassigned according to consumer demand 
2.	Metered 
Access	b. Consumer ...
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ITIL 4 questions with complete solution latest 2023
- Exam (elaborations) • 5 pages • 2023
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ITIL 4 questions with complete solution latest 2023What is the correct list of topics ITIL 4 Foundation covers? 
 
A. key concepts of service management, dimensions of service management, guiding principles, the service value system, the service value chain, and management practices 
 
B. key concepts of service management, the four Ps of service management, guiding principles, the service value system, the service value chain, and management practices 
 
C. key concepts of service management, d...
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ITIL 4 - Foundation Examination Prep Test(verified)2023
- Exam (elaborations) • 3 pages • 2023
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ITIL 4 - Foundation Examination Prep Test(verified)2023Deployment Management 
Which practice is responsible for moving components to live environments? 
 
 
 
Service Desk 
Which practice includes the classification and ownership of queries and requests from users? 
 
 
 
Service Level Management 
Which practice identifies metrics and reflect the customers experience of a service? 
 
 
 
To plan changes and help avoid conflicts 
What is the PRIMARY use of a change schedule? 
 
 
 
Value Streams ...
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WGU C838 Managing Cloud Security Final Exam Revised 2023
- Exam (elaborations) • 103 pages • 2023
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WGU C838 Managing Cloud Security Final Exam Revised 2023 
Question 1 
This cloud model is composed of five essential characteristics, three service models, and four deployment models. 
Please match the characteristics below with their descriptions 
Characteristic	Description 
1.	Broad	a. The provider’s computing resources are combined to 
	Network	serve multiple consumers using a multi-tenant model, 
Access	with different physical and virtual resources dynamically assigned and reassigned ac...
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CISA Study Notes Exam 181 Questions with Verified Answers,100% CORRECT
- Exam (elaborations) • 21 pages • 2024
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CISA Study Notes Exam 181 Questions with Verified Answers 
 
Who is responsible for imposing an IT governance model encompassing IT strategy, information security, and formal enterprise architectural mandates? - CORRECT ANSWER IT executives and the Board of Directors 
 
The party that performs strategic planning, addresses near-term and long-term requirements aligning business objectives, and technology strategies. - CORRECT ANSWER The Steering Committee 
 
What three elements allow validation o...
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