Mha 702 exam 5 - Study guides, Class notes & Summaries

People problems - ANSWER _______ _______ are an inevitable component for anyone who manages other or supervises their work. Job related difficulties Personal problems experienced largely outside of work Combination of the two - ANSWER Problems presented by employees can come about because of _____________,_____________, or ____________. deteriorating performance, reduced productivity, disruption of a department's ability to operate normally - ANSWER If an individual's personal problems...

MHA 702 EXAM #2 | QUESTIONS & ANSWERS already (VERIFIED) | LATEST UPDATE | GRADED A+// MHA 702 EXAM #2 Kotter's eight steps to effectuate an organizational change are: - CORRECT ANSW-1) Create urgency 2) Form a powerful coalition of leaders and stakeholders 3) Create a vision for the change 4) Communicate the vision 5) Remove obstacles 6) Create short-term wins 7) Build on the change 8) Anchor the change in corporate culture - make it permanent