Mssc safety practice 2 - Study guides, Class notes & Summaries

MSSC Safety Assessment Test Bank 1. An_________ customer is a person or organization that receives services or products in exchange for compensation. a) Internal b) External c) In-house d) Departmental - correct answer External 2. Improving external customer satisfaction is the main objective of __________. a) Customer service department. b) Retired employees c) Maintenance departments d) HR departments. - correct answer customer service 3. Vendors could be considered what type ...

MSSC PRACTICE QUESTIONS 2023. What type of communicate includes contact with customers, vendors, supplies, transporters, government or any other group outside the company? - ANSWER External Within logistics community, there are 2 types of communications, what are they? - ANSWER Internal and External Specifying why you're writing is an example of which of the following guidelines? - ANSWER identify the purpose Not speaking too fast or mumbling is an example of which of the following gu...

MSSC SAFETY ASSESSMENT DUE 23 OCTOBER 2023 1. An_________ customer is a person or organization that receives services or products in exchange for compensation. a) Internal b) External c) In-house d) Departmental - CORRECT ANSWER-External 2. Improving external customer satisfaction is the main objective of __________. a) Customer service department. b) Retired employees c) Maintenance departments d) HR departments. - CORRECT ANSWER-customer service 3. Vendors could be considered w...

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MSSC Quality Practice Test Questions And Answers Quality - ANS A product meets or exceeds the expectations and the needs of the customer. Quality Planning - ANS Designing a process that is capable of meeting quality standards. Inspection - ANS An assessment activity that compares a specific product quality with a standard value; taking a measurement and comparing it to a standard. Quality Audit - ANS An independent review that compares some a...