Scm 300 test 2 - Study guides, Class notes & Summaries

What is a state of complete physical mental and social well being and not merely the absence of disease or infirmity. - answer-Health What are the 6 faucets of health? - answer-Physical, Mental, Spiritual, Social, Cultural, Developmental How would you do a physical exam with a child? - answer-Do lung sounds, cardiac, first save the harder ones later (children don't like things inserted into there body) Health is solely not the absence of what? - answer-disease Is health continually ...

What were the key lessons Ortega took away from his early scare? - To be successful, "you need to have 5 fingers touching the factory and 5 touching the customer." Translation: Control what happens to your product until the customer buys it. What are some of the things Zara can do because of the super-responsive supply chain it has built? - They can ramp up or down production of specific garments quickly and conveniently because it normally operates many of its factories for only a single...

SCM 300 chapter final Business Process - Answer- Any activity or group of activities that takes an input, adds value to it, and provides an output to an internal or external customer. Relationship between business processes and the supply chain - Answer- both are 1. Made up of a series of interconnected and interdependent processes 2.Productivity - Managing Inputs and Outputs at a smaller scale Three requirements of a good process - Answer- Good intentions reproducible results Measur...

1. TQM: Total Quali- ty Management 2. Customer De- fined Quality 3. Conformance to specification 4. Example of Con- formance to specification is an integrated organizational effort designed to improve quality at every level. TQM is about meeting quality expectations as defined by the customer. measures how well the product or service meets the targets and tolerances determined by its designers. The wait for hotel room service may be specified as 20 minutes, but there may be an acceptable delay...