Svs service value system - Study guides, Class notes & Summaries

WGU C846 Actual preparation test exam with Thorough and Correct Answers Updated 2024/2025 Problem Management - correct answer Contribution of this practice to the design and transition activity is in providing information that helps to improve testing and knowledge transfer Incident Management - correct answer Contribution of this practice to the design and transition activity ensures that these incidents are resolved in a timely and controlled manner Release Management - correct answer...

ITIL 4 Exam Questions2) Which term describes the functionality offered by a service? A. Cost B. Utility C. Warranty D. Risk A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 D. Incorrect. A risk is "A possible event that could cause harm or loss,...

Governance - ️️Enables the organization to maintain the alignment of its operations with the strategic direction determined by its governing body ITIL (Information Technology Infrastructure Library) - ️️A good-practice guidance applicable to all types of organizations that provide services to businesses. ITIL Framework - ️️A source of good practice in service management ITIL Guiding Principles - ️️Help to guide organizational decisions and actions and ensure a shared und...

ITIL correct answers Describes how the components and activities of an organization interact to create value through IT-enabled services This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym correct answers ITIL ITIL Service Value System correct answers ITIL SVS ITIL SVS correct answers Describes how the components and activities of an organization interact to create value through IT-enabled services - ITIL Service Value Chain - ITIL P...

WGU C846 CardsGovernance - correct answer Enables the organization to maintain the alignment of its operations with the strategic direction determined by its governing body. ITIL (Information Technology Infrastructure Library) - correct answer A good-practice guidance applicable to all types of organizations that provide services to businesses. ITIL framework - correct answer A source of good practice in service management. ITIL guiding principles - correct answer Help to guide organiza...

Which higher level course is common to both ITIL Managing Proffesional (MP) and ITIL Strategic Leader (SL) career paths? - correct answer ITIL Strategist-Direct, Plan, and Improve Which Learning Outcome domain accounts for almost 50% of the ITIL 4 Foundation exam? - correct answer Understand 7 ITIL practices Which statement is NOT true regarding ITIL 4? - correct answer ITIL stands for Information Technology Infrastructure Library Which of these are valid levels of the ITIL 4 certificat...

WGU C846 - Business of IT Applications Governance - correct answer Enables the organization to maintain the alignment of its operations with the strategic direction determined by its governing body ITIL (Information Technology Infrastructure Library) - correct answer A good-practice guidance applicable to all types of organizations that provide services to businesses. ITIL Framework - correct answer A source of good practice in service management ITIL Guiding Principles - correct answe...

What is IT Service Management? A set of specialized organizational capabilities for enabling value to customers in the form of services. ITSM is the application of service management to IT. It is our discipline; how we all work together Organization A person or a group of people that has its own functions with responsibilities, authorities, and relationships to achieve its objectives Value The perceived benefits, usefulness, and importance of something. The outcome of the SVS. Dimensio...

What is IT Service Management? correct answers A set of specialized organizational capabilities for enabling value to customers in the form of services. ITSM is the application of service management to IT. It is our discipline; how we all work together Organization correct answers A person or a group of people that has its own functions with responsibilities, authorities, and relationships to achieve its objectives Value correct answers The perceived benefits, usefulness, and importance ...

WGU C846 Cards Questions And Answers Study Test 2024. Governance - correct answer Enables the organization to maintain the alignment of its operations with the strategic direction determined by its governing body. ITIL (Information Technology Infrastructure Library) - correct answer A good-practice guidance applicable to all types of organizations that provide services to businesses. ITIL framework - correct answer A source of good practice in service management. ITIL guiding principle...