What are ticket fields Study guides, Class notes & Summaries

Zendesk Support Admin Certification Exam Questions With 100% Correct Answers Graded A+ What is a View? Group tickets based on criteria that the Admin defines. What are Ticket Fields? Areas inside tickets to add in more contextual information about the customer. What are Events? Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? Enable agents to update tickets with scripted answers bas...

Zendesk Support Admin Certification Complete Exam Questions With Correct Answers What is a View? Group tickets based on criteria that the Admin defines. What are Ticket Fields? Areas inside tickets to add in more contextual information about the customer. What are Events? Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? Enable agents to update tickets with scripted answers based on predefined...

Zendesk Support Admin Certification Exam Questions With 100% Correct Answers 2024 What is a View? - answerGroup tickets based on criteria that the Admin defines. What are Ticket Fields? - answerAreas inside tickets to add in more contextual information about the customer. What are Events? - answerArea in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? - answerEnable agents to update tickets with script...

Zendesk Support Admin Certification Exam Questions With 100% Correct Answers 2024 What is a View? - answerGroup tickets based on criteria that the Admin defines. What are Ticket Fields? - answerAreas inside tickets to add in more contextual information about the customer. What are Events? - answerArea in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? - answerEnable agents to update tickets with script...

Zendesk Support Admin Certification Exam Questions With 100% Correct Answers Graded A+ What is a View? Group tickets based on criteria that the Admin defines. What are Ticket Fields? Areas inside tickets to add in more contextual information about the customer. What are Events? Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? Enable agents to update tickets with scripted answers based on pred...

Zendesk Support Admin Certification UPDATED Exam Questions and CORRECT Answers What is a View? - Correct ANSWER- Group tickets based on criteria that the Admin defines. What are Ticket Fields? - Correct ANSWER- Areas inside tickets to add in more contextual information about the customer. What are Events? - Correct ANSWER- Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? - Correct ANSWER- En...

WPC 300 Exam 1 || With Questions & 100% Correct Solutions WPC 300 Exam 1 || With Questions & 100% Correct Solutions Anchoring bias - ANSWER - Over-reliant on the first piece of information is called Gamblers' fallacy is ____________. - ANSWER - a clustering illusion Which of the following is an example of secondary data? - ANSWER - Firm's proprietary data In an agile approach of analytics what is the first step of the process? - ANSWER - perform business discovery Predictiv...

Relativity Certified User Exam Questions With Verified Answers 2024/2025 What are the four steps required by system admins for a new users to log into Relativity? - answerA system admin must: Create a user Set up a log in method Associate new user to a group Associate the group to the appropriate workspace What are the three ways you can reset your password? - answerSelect Reset Password option in the user drop-down menu Select link on Relativity login page "Forgot Your Password?" C...

Zendesk Support Admin Certification Exam Questions With Correct Answers 100% Solved What is a View? - answerGroup tickets based on criteria that the Admin defines. What are Ticket Fields? - answerAreas inside tickets to add in more contextual information about the customer. What are Events? - answerArea in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? - answerEnable agents to update tickets with scr...

Relativity Certified User Exam Questions With Verified Answers 2024/2025 What are the four steps required by system admins for a new users to log into Relativity? - answerA system admin must: Create a user Set up a log in method Associate new user to a group Associate the group to the appropriate workspace What are the three ways you can reset your password? - answerSelect Reset Password option in the user drop-down menu Select link on Relativity login page "Forgot Your Password?" C...