How is six sigma defined - Study guides, Class notes & Summaries

QUESTION 1 1.1 Quality starts with understanding customer needs and ends when those needs are satisfied. In view of this statement, explains quality. 1.2 A development of quality concept regarding customer and their satisfaction results in customer loyalty. Research shows that focus on customer loyalty can provide several commercial advantages. Describe commercial advantages. 1.3 There are various techniques that can be used to assess customer satisfaction. Describe the technique can be consider...

NSA EXAM 1 REVIEW QUESTIONS AND ANSWERS, GRADED A+ Quality management focuses on - --product and service quality -the means to achieve it. What does quality management ensure? - -ensures that an organization, product or service is consistent. Four main components: - -1. quality planning 2. quality assurance 3. quality control 4. quality improvement Quality - --Characteristics of a product or service that bear on its ability to satisfy needs -Product or service without defects 4 poi...

Six Sigma: Black Belt Questions and Answers Already Passed All of the following are deliverables of the Define phase EXCEPT _____. (A.) Project Y in Y=f(x) (B.) Expected benefits (C.) Problem and goal statements (D.) List of Solutions (D.) List of Solutions (TRUE or FALSE) Cost of Poor Quality (COPQ) reduction targeted by the project should be quantified during the Define phase. TRUE The Black Belt should confirm the focus and scope of the project with the _____. (A.) Black...

SCMN 3730 Barto Test 2 Questions and Answers 100% Pass What is Philip Crosby's definition of quality? conformance to requirements The average North American manufacturing firm spends how much of its cost of good sold on purchased goods and services? 55% What is the role of Inspections? The underlying consideration is that an organization recognizes that defects are inevitable and therefore must be inspected out of the process output. What are the 8 key principles of TQM? Define q...

what is the key benefit of multi-var charting? - Answer-it assists in the breakdown of components of variation such as positional, cyclical, and temporal deciding to collect sample from a population is often - Answer-an economical decision A Six Sigma project had a lot of improvement measures suggested on training people, setting standardized job instructions, getting surveys done from employees, and so on. Who would be the focused audience for whom this project was aimed at? - Answer-inter...

Which of the following can be defined as, "A set of measures and data that give managers and administrators a quick yet comprehensive overview of performance? a. Process measurement b. Balanced scorecard c. Dashboard d. Six Sigma Correct Answer-Balanced Scorecard Balanced scorecards are useful because they put strategy and vision at the center of an organization's efforts. They provide a visual display of the entire organization's progress. (Scorecards tell health systems how they...

99% quality represents which Sigma level of quality? A 3.4 B 3.8 C 6 D 99 B Benefits from reducing variation in a process include improved process capability, decreased costs, and which of the following? A A change of customer requirements B Improvement of the company's culture C A revised project charter D Reduced Defects per Million Opportunities (DPMO) B Brainpower Read More Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:00 / 0:00 F...

This document contains workings, explanations and solutions to the MNO2609 Assignment 4 (QUALITY ANSWERS) Semester 2 2024. For assistance whats-app us on 0.6.8..8.1.2..0.9.3.4.... 1. Quality starts with understanding customer needs and ends when those needs are satisfied. In view of this statement, which statement is true explains quality? A. Quality is getting things wrong first but getting them right the second time. B Quality is doing thing through trial and error. C. The total features ...

What is Six Sigma? is both a methodology for process improvement and a statistical concept that seeks to define the variation inherent in any process. The overarching premise of Six Sigma is that variation in a process leads to opportunities for error; opportunities for error then lead to risks for product defects. Brainpower Read More 0:01 / 0:15 Decision-making with Six Sigma The six sigma method lets organizations identify problems, validate assumptions, brainstorm sol...

CPHQ Exam Flashcards (2022)updated Question and answers rated A+ Which of the following can be defined as, "A set of measures and data that give managers and administrators a quick yet comprehensive overview of performance? a. Process measurement b. Balanced scorecard c. Dashboard d. Six Sigma - correct answer Balanced Scorecard Balanced scorecards are useful because they put strategy and vision at the center of an organization's efforts. They provide a visual display of the entire org...