Ifsm week 3 - Study guides, Class notes & Summaries

IFSM 201 WEEK 4 QUIZ UNIVERSITY OF MARYLAND Which of the following would NOT be considered a primary application supported by CRM. Question 1 options: Acquisition of new customers. Retention of current customers. Management of customers' accounts. Question 2 (0.25 points) Saved In terms of customer service issues, which of the following is the least likely reason for using a robust CRM? Question 2 options: A) A CRM can provide a more rapid response to queries and concerns by forw...

IFSM 300 WEEK 8 QUIZ: INFORMATION SYSTEMS IN ORGANIZATIONS UNIVERSITY OF MARYLAND Which of the following is the key benefit of effective organizational change management strategies? create an organizational strategic plan keep projects on schedule help individuals transition to the future state successfully stop any resistance from employees Question 2 1 / 1 point Which of the following are the five characteristics of resilient people? technically skilled, intelligent, experienced, a...

IFSM 300 WEEK 2 QUIZ UNIVERSITY OF MARYLAND Which is the primary way to analyze and manipulate relational data? Data dictionary Data warehouse Database management system Structured Query Language (SQL) Question 2 1 / 1 point Match each example with the data quality characteristic it represents __3__ __4__ __1__ __2__ Phone number contains 10 digits. Salary information is presented in U. S. dollars and cents. Total sales for 3rd quarter of fiscal year. Correct Employee Identif...

IFSM 300 WEEK 7 QUIZ: INFORMATION SYSTEMS IN ORGANIZATIONS UNIVERSITY OF MARYLAND A project plan should be (select all that apply) developed with contributions from the project team members communicated to all stakeholders presented in clear, commonly understood terms. consistent in terms of level of detail regardless of project size or complexity Question 2 1 / 1 point True or false: The role of a project manager includes responsibility for planning, managing, and controlling a proj...

IFSM WEEK 5 QUIZ UNIVERSITY OF MARYLAND Which of the SDLC models has distinct goals for each phase of the development and requires each phase to be fully completed before the next phase can begin? fountain model rapid prototyping model waterfall model build and fix model Question 2 1 / 1 point During which phase of the SDLC is the database layout specified? operations design development study Question 3 1 / 1 point Which of the following is the group of users that are the fi...

IFSM 201 Week 3 Quiz.(Complete Questions and Answers) Graded A

IFSM 201 Week 3 Quiz.(Complete Questions and Answers) Graded A

University of Maryland IFSM 201 Week 4 Quiz Quiz Question 1 (0.25 points) Which of the following would NOT be considered a primary application supported by CRM. Question 1 options: Acquisition of new customers. Retention of current customers. Management of customers' accounts. Management of customer-to-customer relationships. Question 2 (0.25 points) In this diagram of traditional CRM, what seems to be missing? Alternate text: Green circle in middle with no label; 3 other circles pointing to th...

University of Maryland IFSM 201 Week 5 Quiz Question 1 (0.25 points) Saved (True/False). If the definition of an IS is the medium for recording and storing data, and disseminating information, this would be an IS from a structural perspective. Question 1 options: True False Question 2 (0.25 points) Saved What are the two distinct categories into which all the components of an IS fall? Question 2 options: Hardware and software. Medium for storing data and the users...