Itil 4 foundational - Study guides, Class notes & Summaries

PROJECT MANAGEMENT- C722 Questions and Answers 100% Solved Graded A Portfolio - - a group of related programs that support a long-term company goal or objective Pg 13 Program - - a group of related projects Pg 13 Project - - an activity or group of activities to generate a new, unique product, service, or results to support that program Pg 13 Charter - - a document that, like a contract, is agreed upon by the sponsor and key stakeholders. It defines the project and authorizes the re...

Certified Information Systems Auditor (CISA) Cert Guide 109 Questions with Verified Answers Which of the following best describes a baseline document? a. A PCI industry standard requiring a 15-minute session timeout b. Installation step recommendations from the vendor for an Active Directory server c. A network topography diagram of the Active Directory forest d. Security configuration settings for an Active Directory server - CORRECT ANSWER D. A baseline is correct because it is a platfo...

ITIL 4 Foundation Certification exam prep/ ITIL 4 Foundation Practice Exam with Rationale. 1. Which practice includes the classification and ownership of queries and requests from users? A. Service desk B. Incident management C. Change control D. Service level management: A. "Service desks provide a clear path for users to report issues, queries, and requests, and have them acknowledged, classified, owned, and actioned" Rationals: B. Incorrect. The 'incident manag...