Mgt 325 dq 2 - Study guides, Class notes & Summaries

Topic 1 DQ 2 Description: In the topic Resource, "LEGO Sends Customer Hilarious 'Star Wars'-Themed Response to Apologize for Missing Piece," review LEGO's response to a customer regarding a product issue. Is this appropriate/inappropriate? Why? What are some pitfalls when it comes to business communications?

Topic 4 DQ 2 Description: Review the case analysis on glocalization, "Disneyland Paris: A Case Analysis Demonstrating How Glocalization Works," located in the topic Resources. Euro Disney (now Disney Paris) opened in 1992. Within days the organization realized that the workforce was quitting en masse, levels of attendance were only 10% of what was expected, and Disney's stock price was plummeting. What was the role of ethnocentrism in the downfall? How could it have been avoided?

Topic 3 DQ 2 Description: Identify two technology tools in communication and explain how they impact the communication process in a positive or negative manner.

Topic 1 DQ 1 Description: How is business communication different from academic communication? Topic 1 DQ 2 Description: In the topic Resource, "LEGO Sends Customer Hilarious 'Star Wars'-Themed Response to Apologize for Missing Piece," review LEGO's response to a customer regarding a product issue. Is this appropriate/inappropriate? Why? What are some pitfalls when it comes to business communications?

MGT 325 Topic 2 DQ 1 plus DQ 2

MGT 325 Topic 1 DQ 1 plus DQ 2

Topic 8 DQ 2 Explain the purpose of a press conference and when it should be the method of communication?

MGT 325 Topic 5 DQ 2

MGT 325 Topic 2 DQ 2

MGT 325 Topic 1 DQ 2