Nrf customer services Study guides, Class notes & Summaries

NRF list 2 Test Questions with All Complete Solutions Culture - Answer-An integrated pattern of behavior, knowledge, and beliefs that are acquired from a group and passed on to future generations. Customer service - Answer-Making sure customers are sastified and will continue to buy the products or services of a company; any activity performed by the retailer to make it easier for a customer to select and purchase products and to increase the customer's satisfaction after the transaction...

NRF Customer Service Test Questions and Answers All Correct comparison shopper - Answer-the customer who spends time searching for the best price or deal on the item they are purchasing manufacturer - Answer-produces the products e-commerce - Answer-the buying and selling of goods over the internet retailing - Answer-No matter what format it takes, retailing is the method by which consumers acquire products and services. gross domestic product - Answer-monetary value of all the fin...

NRF Certification Test Exam Questions And Answers 100% Verified Brick-and-mortar - answerthe presence of a physical storefront and face-to-face customer experiences closeout stores - answeroff-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue - answeradvertising message that impacts purchase decisions comparison shopper - answerthe customer who spends time searching for the best price or deal on the item...

NRF Certification Test Verified 100% Correct brick-and-mortar - answerthe presence of a physical storefront and face-to-face customer experiences closeout stores - answeroff-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue - answeradvertising message that impacts purchase decisions comparison shopper - answerthe customer who spends time searching for the best price or deal on the item she is looking to ...

NRF Test Questions with Correct Answers Off price retailers - Answer-Offer brand name merchandise at a discount (typically excess inventory, closeouts, and irregular items) Close out stores - Answer-Offer brand name merchandise at significantly lower price than manufacturer outlet stores - Answer-Off price store; owned by the manufacturer Pure play - Answer-Retailers started online and continue to do business that way Wholesale club - Answer-Sell products directly to customers (typ...

NRF Test Questions with Correct Answers Off price retailers - Answer-Offer brand name merchandise at a discount (typically excess inventory, closeouts, and irregular items) Close out stores - Answer-Offer brand name merchandise at significantly lower price than manufacturer outlet stores - Answer-Off price store; owned by the manufacturer Pure play - Answer-Retailers started online and continue to do business that way Wholesale club - Answer-Sell products directly to customers (typ...

NRF Customer Service Exam Study Guide with Complete Solutions A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️ -Get to know what the customer wants Which of the following are appropriate reasons for following up with a customer? • You are curious whether a gift your customer purchased was well received • You ...

NRF Customer Sales & Service Exam Review with Correct Answers Retailing is comprised of all of the business activities that add value to the products and services customers buy. This includes: 1) merchandise assortment 2) packaging 3) customer service 4) All of the above - Answer ️️ -All of the above List the elements of the distribution channel in the correct order: Men Want Real Chics - Answer ️️ -Manufacturer, Wholesaler, Retailer, and Customer Ashley Furniture is an example...

NRF Business of Retail Certification Exam brick-and-mortar the presence of a physical storefront and face-to-face customer experiences closeout stores off-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue advertising message that impacts purchase decisions comparison shopper the customer who spends time searching for the best price or deal on the item she is looking to purchase convenience stores the...

NRF Retail Industry Fundamentals Exam A retail business, owned by shareholders and have centralized decision making for their multiple store locations is called - corporation In the retail product cycle, what step comes after distribution and products? - selling What item is a retail product - car tire A large facility that manufacturers sent large quantities of product to then distributed to stores is called - distribution center The period key term in retail for a period fo ti...