Oam 330 - Study guides, Class notes & Summaries

What two dimensions of relationships are important in forming alliances? - Trust - Rapport What are important considerations in group negotiations? - Trustworthiness of key individuals - Binding agreement: collateral, written contract? - Nonverbal cues What did the eBay methods for encouraging removal of negative feedback show is effective? A short apology gained more removal of negative feedback than cash rebates. Power derives not only from control of resources, but ...

Organizational Behavior The study of people at work 3 sciences behind Organizational Behavior Descriptive science, interpretive science, prescriptive science Descriptive science what do people do? interpretive science how and why does it happen? prescriptive science what should people do and how can we make it happen? Why organizational behavior? helps you understand yourself and others what three things do ceos fail to understand? 1. the culture ...

Most people think_____ will motivate them more than it actually does pay Making work _______ challenging may motivate better than making a job easier more Employers _______ the power of acknowledgment and thanks underestimate Common sense is necessary - but not sufficient for predicting human behavior in organizations• Success: task skills + management skills Behavior is predictable What is empirical evidence? in modern science - evidence arisin...

individual level organizational behavior -How to avoid common decision traps and make effective decisions -How personality and culture influence work behavior -How to motivate others interpersonal level organizational behavior -How people acquire and use power in organizations -How to utilize persuasion techniques to influence others -How to negotiate and manage conflicts successfully collective level organizational behavior -The advantages and disadvantages of teams -The p...

Strategic Alliances Takeaway 1: Relationships Coalitions are formed on the basis of relationships between the parties as much as the economic interests that attract the parties Dimensions that are important in forming alliances - Trust - Rapport What leads to mistrust? - Miscommunication -- Inconsistency -Inequity --> Those with greater resources are typically mistrusted Ways to enhance trust - Focus on a shared problem or enemy -Similarity -Vulnerability -Sch...

OAM 330 Final Exam Questions And Answers with Complete Solution Who is more likely to negotiate on salary: men or women? >>Answer>>Men (T/F) People who negotiate are more likely to increase their starting salaries >>Answer>>True Why don't people negotiation for better pay when offered a job? (3 reasons) >>Answer>>1. Uncomfortable asking for more 2. Worried the offer will be rescinded 3. Not wanting to appear greedy What is surprising to hear abo...

What is empirical evidence? Evidence arising from systematic testing or experimentation What is the best form of evidence/info. and the worst form of evidence/info.? Best: review or synthesis of multiple experiments and randomized controlled experiments Worst: personal experience and anecdotes Provide an example of when empirical evidence helped a company save money 7/11 wanted to improve service...they randomly assigned 15 stores to a courtesy control group where the clerks no...

two routes to power dominance and prestige dominant leadership style Leadership style Attributes: assertive, highly directive, top down Exert influence: coercion and intimidation Greenes 48 laws of power conceal intentions, court attention at all costs, use selective honesty and generosity to disarm your victims, crush your enemy totally, keep others in suspended terror When does dominant leadership work Works in organizations which have steep power hierarchies and whe...

OAM 330 Midterm | EMPIRICAL APPROACH | LATEST 2023/24 Descriptive science - what do people do? Interpretive science - how and why does it happen? Prescriptive science - what should people do, and how can we make it happen? What is OB? - - The science of behavior in work organizations - An applied social science that draws on more basic social sciences Why OB? - Those who work in and with organizations are often not the purely rational actors we assume. What is the peter p...

OAM 330 Exam Questions With Verified Answers. Evidence- based management - answerScience of behavior in work organizations Descriptive Science - answerWhat do people do in organizations? Interpretive Science - answerHow and why does it happen? Prescriptive Science - answerWhat should people do and how can we make it happen? Why Evidence-Based Management? - answerpeople who work in and with organizations are often not purely rational actors but their behavior is not entirely unpredictable ...