Ram expert - Study guides, Class notes & Summaries

EXAM: RAMEXAM22 - Ram Expert Exam Premium Ram Delivery Exam with Complete Solutions Which on of the following is NOT something customers typically need help with during delivery? CORRECT ANS-Operating the AM/FM radio As part of a premium follow-up, how soon should you contact a customer after they've taken delivery of their new vehicle? CORRECT ANS-24 hours

RAM EXPERT EXAM FUNDAMENTAL TOWING WITH COMPLETE SOLUTIONS

RAMEXAM22 - Ram Expert Exam Fundamental Towing Exam Questions With Verified Answers On the Ram Brand website, the Augmented Reality tool slides the view to show the vehicle and the vehicle equipped with an available _____. - answerupfit package For the vehicle you've selected, which of the following statements is true if the Gross Combination Weight (GCW) of a vehicle and trailer exceeds the Gross Combination Weight Rating (GCWR)? - answerIt's overloaded, and a more capable model should...

RAMEXAM24 - Ram Expert Exam

EXAM: RAMEXAM22 - Ram Expert Exam Truck Foundations Pt 1 Exam with Certified Solutions Which cab type allows for the maximum towing and payload capability? CORRECT ANSRegular Cab Which statement about a solid-axle, or non-indepdent, suspension is true? CORRECT ANSIf the wheel on one side of the vehicle is displaced by a bump, the wheel on the other side of the vehicle will be impacted.

What effect does a less-than-perfect delivery have on overall Sales Satisfaction Index (SSI) scores? - Causes SSI scores to plummet Which feature should you cover in some detail at delivery for a customer who enjoys accessing her music library during long drives for work? - Android Auto or Apple CarPlay Which on of the following is NOT something customers typically need help with during delivery? - Operating the AM/FM radio As part of a premium follow-up, how soon should you contact a cust...

An on-demand four-wheel-drive system is available on _____. - Ram 1500 when equipped with the TorqueFlite 8 eight-speed automatic transmission The TorqueFlite 8 eight-speed transmission is available on Ram 1500 Classic with the _____. - 3.6- liter Pentastar V6 or the 5.7-liter HEMI V8 engine The Ram 3500 HD's Class V hitch/receiver supports up to _____ pounds in hitch capacity and 2,300 pounds in tongue weight. - 23,000 All Ram Light-Duty pickup trucks have a structural rear bumper that p...

What is the formula for determining a truck's Curb Weight? - GVWR minus Max Payload For the vehicle you've selected, which of the following statements is true if the Gross Combination Weight (GCW) of a vehicle and trailer exceeds the Gross Combination Weight Rating (GCWR)? - It's overloaded, and a more capable model should be selected. What's the best source for information about how much a Ram vehicle's intended payload will weigh? - Customer The amount of weight that that a truck wi...

ON THE RAM BRAND WEBSITE, SELECTING THE TOWING INFO BUTTON PROVIDES REFERENCE INFORMATION ABOUT COMMON WEIGHTS, _______________ AND TOWING SPECS - TOWING BASICS THE TOTAL WEIGHT SUPPORTED BY A GIVEN AXLE ASSEMBLY, INCLUDING WEIGHT OF A VEHICLE OR TRAILER AND ITS PAYLOAD IS CALLED ______________ - GROSS AXLE WEIGHT (GAW) THE FCA PERFORMANCE INSTITUTE LEARNING CENTER FEATURES ____________, WHICH PROVIDES EXCELLENT TOWING INFORMATION - VIDEO CENTRAL ONE THING THAT OFTEN SURPRISES FIRST-TIME ...

On the Ram Brand website, the Augmented Reality tool slides the view to show the vehicle and the vehicle equipped with an available _____. - upfit package The total weight supported by a given axle assembly, including weight of a vehicle or trailer and its payload is called ______. - Gross Axle Weight (GAW) The total weight of a fully equipped vehicle and trailer with all occupants, cargo, fuel, fluids, and standard and optional equipment is called the _____. - Gross Combination Weight (GCW...