Service value chain Study guides, Class notes & Summaries

Total Quality Management (TQM) Philosophy - Correct answer-1. customer focus 2. continuous improvement 3. employee empowerment 4. use of quality tools 5. product design 6. process management 7. managing supplier quality Process Capability Index (Cpk) - Correct answer-Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of the process to complete its necessities. Six Sigma - Correct answer-A di...

BRMP 2023 Exam Questions with Correct Answers House of BRM - 4 pillars (core disciplines) - Answer-1. Demand shaping 2. Exploring 3. Servicing 4. Value harvesting House of BRM - Roof - Answer-Clarity of the BRM role in context of provider STRATEGY and OPERATING MODEL BRM Competencies (6) - Answer-1) Strategic Partnering 2) Business IQ 3) Portfolio Management 4) Provider Domain 5) Powerful Communication 6) Business Transition Management Typical BRM role - Answer--sits at inter...

WGU C720 Operations and Supply Chain Management Exam Latest Updated Operations Management - ANSThe multidisciplinary science that organizations use to acquire inputs (people, capital, material, or energy and transform them into outputs (products and/or services) that ultimately provide value to the end customer Biggest difference between Service Providers and Goods Producers - ANSA good is tangible and a service is not Resources - ANSPeople, Capital, and Materials Product Design - ANSTh...

UTK: BUAD 331 Exam 1 Complete (answers updated fall 2022/23.) ____________ the chain facilitates better strategic alignment between supply chain operations. A. Breaking B. Sharing C. Bending D. Spreading A firm is a recognized cost leader but has a strategic goal to become a cost and service leader. What is one initiative that could be planned and implemented to achieve this goal? A.Increase sales calls to all existing customers. B.Increase capacity utilization to gain economies of ...

MNG3701 Assignment 2 Semester 1 2023 () 100% TRUSTED workings, explanations and solutions. For assistance call or whatsapp us on +25479 811 9845 . RCL foods While Rainbow Chickens is a familiar household brand in many South African households, the parent company, RCL, may not be so recognisable. Yet, RCL Foods is a leading African food producer in South Africa with a market capitalisation of R16 billion, employing over 21 000 people in operations across South Africa, Swaziland, Namibia, Botswan...

WGU D080 study for OA With Complete Solutions ACTUAL EXAM Q&A Graded A+ Latest Update WGU D080 study for OA With Complete Solutions What is globalization? - Answer as international integration arising from the exchange of world views, products, ideas, and other aspects of culture. What is Culture Globalization? - Answer refers to the transmission of ideas, meanings, and values around the world in such a way that extends and intensifies social relations. What is Politic...

business unit strategy correct answers the search for competitive advantage within a single industry, market, or line of business corporate strategy correct answers the search for value and competitive advantages through participation in several different industries and markets vertical integration correct answers movement into adjacent markets by a firm along its own value chain backward integration correct answers movement of a firm along its own value chain in the direction of raw ma...

ITIL 4 C846 WGU - The Service Value Chain (worth 2 Questions) The Service Value Chain - correct answer An operating model for service providers that covers all the key activities required to effectively manage products and services. Value Stream - correct answer A series of steps an organization undertakes to create and deliver products and services to consumers. These steps can be mapped to the SVC in any combnation E.g.: Handling of incidents or developing new applications PIEDOD ...

What has changed for Healthcare Analytics? - Answer- 1 - Increased computing power and storage, decrease in cost; 2 - increased abundance of data in healthcare; 3 - increase in individuals having strong competencies Big Data - Answer- Refers to the Growth in available data, massive continually increasing volume of live and stored data for analysis; and the increase in tools available for highly sophisticated ways to combine and analyze data to yield new information and insights. (Size Sco...

Competitive Priorities 1. Cost 2. Quality 3. Speed/Time 4. Flexibility Productivity and Value Organization vs. Customer What is SCM Is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. Operations Management Design, operations, and improvement of product systems that efficiently transform inputs into finished goods and services which leads to maximizing productivity. ...