The customer gap Study guides, Class notes & Summaries

Quality Driven Management (QDM) Test - Q & A (Complete Solutions) QDM Principles > Customers Define Quality > Be Scientific > Measure, Measure, Measure > Optimize Business Performance > Quality Involves Teamwork > View Failures as Opportunities ABLE Problem Solving Process > ASSESS > BUILD > LAUNCH > EVALUATE ASSESS > ASSESS opportunities to improve the customer experience or business performance - and focus on one. > Focus on opportunity and initiating a te...

BUAD 331 UTK FINAL EXAM QUESTIONS AND ANSWERS LATEST UPDATE 2024/2025 | 100% SOLVED. . In class we discussed amazons recent acquisition of whole foods. The strategy that seems the most plausible for amazon is: Focus on creating supply chains that deliver the specific form, time and place utility that each customer segment is looking for, at a price that each segment is willing to pay - ANSWER 3. Two kinds of customers walk into grizzly fly fishing shop: college freshman taking a first time ...

USAF GREENBELT QUESTIONS AND ANSWERS WITH COMPLETE SOLUTION 99% quality represents which Sigma level of quality? A 3.4 B 3.8 C 6 D 99 Ans- B Benefits from reducing variation in a process include improved process capability, decreased costs, and which of the following? A A change of customer requirements B Improvement of the company's culture C A revised project charter D Reduced Defects per Million Opportunities (DPMO) Ans- B Which of the following statements regarding ...

BUAD 331 EXAM 3 WITH COMPLETE QUESTIONS AND ANSWERS 2024. What is the process around the interface between the customer demand creation and supply creation of form, time, and place value to fulfill that demand? - ANSWER Order Cycle The difference between the customer's desired order cycle time and the total supply chain order cycle time is known as a.) order cycle time b.) logistics lead time c.) customer delivery cycle d.) lead time gap - ANSWER d.) lead time gap What is the total el...

Entrepreneurship (academic) Process by which individuals pursue opportunities without regard to resources currently controlled Venture Capitalist Art of turning an idea into a business What do entrepreneurs do? assemble and integrate resources needed to transform an invention or idea into a viable business Four primary Characteristics of successful entrepreneurship 1. Passion for venture 2. Tenacity despite failure 3. Customer focus 4. Execution intelligence Fo...

A consultant is working on a Service Cloud implementation with a fixed budget and timeline. The analysis phase of the project has just been completed. Additional requirements were discovered that will result in the project exceeding timeline and budget constraints. What is the first step the consultant should take to address the issue? A. Adjust the dates in the project plan to account for the additional requirements and communicate the new timeline. B. Add development resources to the projec...

Mr. Carlini has heard that Medicare prescription drug plans are only offered through private companies under a program known as Medicare Advantage (MA), not by the government. He likes Original Medicare and does not want to sign up for an MA product, but he also wants prescription drug coverage. What should you tell him? (Ans- Mr. Carlini can stay with Original Medicare and also enroll in a Medicare prescription drug plan through a private company that has contracted with the government to pro...

The Order Cycle is the process around the interface between customer demand creation and supply chain creation of form, time, and place value to fulfill that demand. Responsive Fulfillment System collaborative capacity plans ensure that sufficient levels of inputs are in place in advance of demand, but no actual operations are conducted until after orders are received. What is included in the cost of carrying inventory? Insurance and taxes, The cost of the facility where inventory is held, ...

Which of the following is not a technique for fulfilling customer orders? A. Supply cycle time B. Anticipate form, time, and place C. Full Postponement D. Make to stock, postpone time/place - Answer-A. Supply cycle time Define order cycle time. A. The total cost of ownership combined with the customer value of a product B. The total elapsed time from when the customer first recognizes need to when that need is ultimately fulfilled C. The total elapsed time from when the customer first o...

BUAD 331 Exam 3 Questions and Answe Which of the following is not a technique for fulfilling customer orders? A. Supply cycle time B. Anticipate form, time, and place C. Full Postponement D. Make to stock, postpone time/place - ANSWERA. Supply cycle time Define order cycle time. A. The total cost of ownership combined with the customer value of a product B. The total elapsed time from when the customer first recognizes need to when that need is ultimately fulfilled C. The total elapse...