University of houston - Study guides, Class notes & Summaries

University of Houston MANA 3335 Exam 1

Management -:- Getting work done through others. Efficiency -:- Getting work done with a minimum of effort, expense, or waste. Effectiveness -:- Accomplishing tasks that help fulfill organizational objectives such as customer service and satisfaction. Management Function: Planning -:- Involves determining organizational goals and a means of achieving them. Management Function: Organizing -:- Deciding where decisions will be made, who will do what job and tasks, and who will w...

SCLT 2362 CHAPTER 13_TRANSPORTATION MANAGEMENT Multiple Choice actual exam Questions with correct answers University of Houston

Business Confidence Indices - Show managers' level of confidence about future business growth. Characteristics of External Environments - Environmental Change, Environment Complexity, Recourse Scarcity, Uncertainty Competitive Advantages Through People - 1.) Employment Security 2.) Selective Hearing 3.) Self-Managed Teams 4.) Decentralization 5.) High wages contingent on organizational performance 6.) Training and Skill Development 7. ) Reduction of Status Differences 8.) Sharing Info...

Interpersonal Roles: Figurehead - ️️Managers perform ceremonial duties. Top Managers - ️️Executives responsible for the overall direction of the organization. Hold positions like Chief Executive Officer (CEO), Chief Operating Officer (COO), Chief Financial Officer (CFO), and Chief Information Officer (CIO) First-Line Managers - ️️Responsible for, monitoring, teaching, and short-term planning. Train and supervise the performance of non-managerial employees who are responsible fo...

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