Wgu c846 itil business Study guides, Class notes & Summaries
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WGU - C846 Question and answers rated A+ 2023/2024
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WGU - C846 Question and answers rated A+ 2023/2024Information Technology Infrastructure Library (ITIL) - correct answer A framework designed to standardize the selection, planning, delivery, maintenance, and overall lifecycle of IT (information technology) services within a business. 
 
Service Management - correct answer A set of specialized organizational capabilities for providing VALUE to customers in the form of SERVICES. 
 
Value - correct answer The perceived benefits, usefulness, and imp...
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WGU C846 focused Applicability of IT in business Examination Pre-Assessment Questions and Answers New Updated Solutions RATED A+
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WGU C846 focused Applicability of IT in business Examination Pre-Assessment Questions and Answers New Updated Solutions RATED A+ 
Service Value Chain's Nature - correct answer To carry out a certain task, or respond to a particular situation, organizations create service value streams. They are specific combinations of activities and practices, and each one is designed for a particular scenario. Once designed, value streams should be subjected to continual improvement. 
 
Plan - correct answer ...
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WGU - C846 Review Study Guide 2023.
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WGU - C846 Review Study Guide 2023. 
Information Technology Infrastructure Library (ITIL) - AnswerA framework designed to standardize the selection, planning, delivery, maintenance, and overall lifecycle of IT (information technology) services within a business. 
 
Service Management - AnswerA set of specialized organizational capabilities for providing VALUE to customers in the form of SERVICES. 
 
Value - AnswerThe perceived benefits, usefulness, and importance of something. 
 
High Level Role...
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WGU - C846 questions n answers rated A+ 2023/2024
- Exam (elaborations) • 12 pages • 2023
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WGU - C846 
Information Technology Infrastructure Library (ITIL) - correct answer A framework designed to standardize the selection, planning, delivery, maintenance, and overall lifecycle of IT (information technology) services within a business. 
 
Service Management - correct answer A set of specialized organizational capabilities for providing VALUE to customers in the form of SERVICES. 
 
Value - correct answer The perceived benefits, usefulness, and importance of something. 
 
High Level Ro...
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WGU C846 - Business of IT Applications Question and answers correctly solved 2023/2024
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WGU C846 - Business of IT Applications Question and answers correctly solved 2023/2024 
Governance - correct answer Enables the organization to maintain the alignment of its operations with the strategic direction determined by its governing body 
 
ITIL (Information Technology Infrastructure Library) - correct answer A good-practice guidance applicable to all types of organizations that provide services to businesses. 
 
ITIL Framework - correct answer A source of good practice in service manag...
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WGU C846 Business of IT – Applications Exam Questions and Answers
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WGU C846 Business of IT – Applications 
Exam Questions and Answers 
Recall Definitions (Two questions on Exam) -Answer--- 
Service -Answer-A means of enabling value co-creation by facilitating outcomes 
desirable to customers—without their having to manage cost and risk. 
Utility -Answer-A functionality offered by a product or service to meet a particular need. 
Warranty -Answer-An assurance that a product or service meets agreed-upon 
requirements. 
Customer -Answer-The person who defines s...
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WGU C846 - Business of IT Applications fully solved graded A+ 2023
- Exam (elaborations) • 6 pages • 2023
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WGU C846 - Business of IT Applications 
Governance - correct answer Enables the organization to maintain the alignment of its operations with the strategic direction determined by its governing body 
 
ITIL (Information Technology Infrastructure Library) - correct answer A good-practice guidance applicable to all types of organizations that provide services to businesses. 
 
ITIL Framework - correct answer A source of good practice in service management 
 
ITIL Guiding Principles - correct answe...
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WGU C846 ITIL Exam With 100% Correct Answers 2023
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WGU C846 ITIL Exam With 100% Correct Answers 2023 
Strategy life cycle 
This is considered the core of the life cycle management process 
 
 
 
Core Service 
A service that produces the basic outcome of the customers desire 
 
 
 
Customer 
Someone who buys good or services 
 
 
 
Enabling service 
A service needed to deliver a core service 
 
 
 
Enhancing service 
A service that is added to the core to make it more attractive 
 
 
 
IT Service 
A service carried out by an IT provider. Consist ...
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WGU - Business of IT - ITIL - C846 - Chapter 2 Question and answers 100% correct 2023/2024
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WGU - Business of IT - ITIL - C846 - Chapter 2 Question and answers 100% correct 2023/2024Asset - correct answer A resource or capability 
 
Customer Asset - correct answer a category of asset used by the customer to achieve outcomes 
 
Service Asset - correct answer Any resource or capability used by a service provider to deliver services to a customer (Example: an IT department uses network infrastructure to provide customer assets connectivity) 
 
Resource - correct answer inputs for the prod...
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WGU - C846 Review Practice Exam 2024.
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WGU - C846 Review Practice Exam 2024. 
Information Technology Infrastructure Library (ITIL) - correct answer A framework designed to standardize the selection, planning, delivery, maintenance, and overall lifecycle of IT (information technology) services within a business. 
 
Service Management - correct answer A set of specialized organizational capabilities for providing VALUE to customers in the form of SERVICES. 
 
Value - correct answer The perceived benefits, usefulness, and importance of ...
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