Zendesk certification Study guides, Class notes & Summaries
Looking for the best study guides, study notes and summaries about Zendesk certification? On this page you'll find 104 study documents about Zendesk certification.
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Zendesk Certification Bundled Exams Questions and Answers with Verified Solutions
![Zendesk certification Section 1: Configuration Basics (Questions & Answers) Verified 100% Correct!!](/docpics/4920938/660eeca6c97bb_4920938_121_171.jpeg)
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Zendesk certification Section 1: Configuration Basics (Questions & Answers) Verified 100% Correct!!
- Exam (elaborations) • 3 pages • 2024
- Available in package deal
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Ticket Channels in Zendesk - Answer--Email 
-twitter 
-Facebook 
-Web widget 
-API 
-help center 
-chat 
-talk 
-mobile SDK 
-text 
-channel integrations 
Channels in Zendesk? - Answer-The ways that you engage with your customers. How support 
requests get submitted and how agents are able to handle them 
How many email addresses are you allowed within your Zendesk domai? - Answer-Unlimited 
(example , sales@, billing@) 
Email template customization - Answer--both in plain text and HTML 
-custom...
![Zendesk certification Section 1; Configuration Basics](/docpics/3492177/650ff7908ad3e_3492177_121_171.jpeg)
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Zendesk certification Section 1; Configuration Basics
- Exam (elaborations) • 3 pages • 2023
- Available in package deal
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Zendesk certification Section 1; Configuration Basics...
QUESTIONS AND ANSWERS
![Zendesk Certification Exam | Questions & 100% Correct Answers (Verified) | Latest Update | Grade A+](/docpics/5091781/6628d42bb2677_5091781_121_171.jpeg)
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Zendesk Certification Exam | Questions & 100% Correct Answers (Verified) | Latest Update | Grade A+
- Exam (elaborations) • 23 pages • 2024
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- $10.49
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What channels does Zendesk offer? 
: Email 
Help Center 
Twitter 
Chat 
Facebook 
Talk 
Web Widget 
Mobile SDK 
API 
How many email addresses can you use? 
: As many as you want! (no limit) 
Can you receive/respond to tickets with email addresses outside of Zendesk? 
: Yes, it takes extra setting up with forwarding settings. Also can send from these 
as if it was from Zendesk email as well! 
Only _____ have access to the incoming tweets; ____ have access once they 
becoming twickets. 
2 | P a g...
Zendesk Certification 2024 Questions with Explained Answers
Zendesk Packaged Exams 2023-2024...
![Zendesk Certification UPDATED Test Questions and CORRECT Answers](/docpics/4995797/661acc7c755a0_4995797_121_171.jpeg)
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Zendesk Certification UPDATED Test Questions and CORRECT Answers
- Exam (elaborations) • 16 pages • 2024
-
- $7.99
- + learn more
What channels does Zendesk offer? Email 
Help Center 
Twitter 
Chat 
Facebook 
Talk 
Web Widget 
Mobile SDK 
API 
How many email addresses can you use? As many as you want! (no limit) 
Can you receive/respond to tickets with email addresses outside of Zendesk? Yes, it 
takes extra setting up with forwarding settings. Also can send from these as if it was from 
Zendesk email as well!
![Zendesk Admin Certification Exam With 100% Correct Answers Latest 2024/2025 | Graded A+.](/docpics/4886736/660a8383b54af_4886736_121_171.jpeg)
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Zendesk Admin Certification Exam With 100% Correct Answers Latest 2024/2025 | Graded A+.
- Exam (elaborations) • 21 pages • 2024
- Available in package deal
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- $16.49
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Zendesk Admin Certification Exam With 100% Correct Answers Latest 2024/2025 | Graded A+. What is a View? - Correct Answer-Group tickets based on 
criteria that the Admin defines. 
What are Ticket Fields? - Correct Answer-Areas inside tickets 
to add in more contextual information about the customer. 
What are Events? - Correct Answer-Area in the ticket interface 
where agents can get a clearer view of all the updates that 
occurred during the ticket lifecycle. 
What is a Macro? - Correct Answer-...
![Zendesk Support Administrator Certification Actual Exam 20242025 Questions with 100% Correct Answers | Updated & Verified](/docpics/5317009/66454eae36c20_5317009_121_171.jpeg)
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Zendesk Support Administrator Certification Actual Exam 20242025 Questions with 100% Correct Answers | Updated & Verified
- Exam (elaborations) • 21 pages • 2024
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- $12.49
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Zendesk Support Administrator Certification Actual Exam 20242025 Questions with 100% Correct Answers | Updated & Verified
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