2customer defined quality - Study guides, Class notes & Summaries
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C215-WGU Verified Exam Questions & Answers (A Rated) 2024 Latest Exam (elaborations) CFA - Chartered Financial Analyst
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C215-WGU Verified Exam Questions & Answers (A Rated) 2024 Latest 
1.TQM: Total Quality Management: is an integrated organizational effort designed to improve quality at every level. 
2.	Customer Defined Quality: TQM is about meeting quality expectations as de- fined by the customer. 
3.	Conformance to specification: measures how well the product or service meets the targets and tolerances determined by its designers. 
4.	Example of Conformance to specification: The wait for hotel room service ma...
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