Busi 411 final exam 3 - Study guides, Class notes & Summaries
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BUSI 411 Final Exam Prep Questions & Answers.
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BUSI 411 Final Exam Prep Questions & Answers. 
 
Type 1 Error - CORRECT ANSWER Concluding a process is not in control when it actually is. 
 
Type 2 Error - CORRECT ANSWER Concluding a process is in control when it is not. 
 
What is quality? - CORRECT ANSWER The ability of a product or service to consistently meet or exceed customer expectations. 
 
Who is Walter Shewart? - CORRECT ANSWER Father of quality control 
 
What is a control chart? - CORRECT ANSWER A statistical chart of time-ord...
BUSI 411 Final Exam 3
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