Business of it c846 2023 Study guides, Class notes & Summaries

WGU C846 ITIL, Business Of IT C846 Questions And Answers 2023

WGU C846 ITIL, Business Of IT C846 Questions And Answers 2023

WGU C846 ITIL, Business Of IT C846 Questions And Answers 2023

WGU C846 Business of IT - Applications Question and answers 100% correct 2023/2024ITIL SVS - Service Value Chain - correct answer Flexible model for the creation, delivery, and continual improvement of services Service provision - correct answer Providing services Describe the nature, use, and interaction of the *guiding principles* - correct answer They can be used to guide organizations in their work as they adopt a service management approach and adapt ITIL guidance to their own specifi...

WGU C846 - Business Of IT Applications - Pre Assessment Exam With 100% Correct Answers 2023

WGU - Business of IT - Applications - C846 - Practice A and B Question and answers already passed 2023/2024B - For what value chain activity does the service desk provide a channel for communicating with users about new and changed services? - correct answer Design and transition B - What is the term for a set of tools, data, and information used to support service configuration management? - correct answer CMS B - What must an organization do to mitigate or avoid the presence of organizat...

WGU - C846 Questions with complete solution 2023/2024A framework designed to standardize the selection, planning, delivery, maintenance, and overall lifecycle of IT (information technology) services within a business. - correct answer Information Technology Infrastructure Library (ITIL) A set of specialized organizational capabilities for providing VALUE to customers in the form of SERVICES. - correct answer Service Management The perceived benefits, usefulness, and importance of something...

WGU C846 ITIL Question and answers already passed 2023/2024ITIL - correct answer Information Technology Infrastructure Library 5 Phases of ITIL Life cycle - correct answer Service Strategy Service Design Service Transition Service Organization CSI (Continual Service Improvement) 4 FUnctions - correct answer Service Desk, Technical Management, Application Management, IT Operations Management (includes operations control and facilities management) Service Strategy Objective - correct ...

WGU C846 ITIL Exam With 100% Correct Answers 2023 Strategy life cycle This is considered the core of the life cycle management process Core Service A service that produces the basic outcome of the customers desire Customer Someone who buys good or services Enabling service A service needed to deliver a core service Enhancing service A service that is added to the core to make it more attractive IT Service A service carried out by an IT provider. Consist ...